Question about HP PhotoSmart C4280 Laser Printer

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Printer cartridge missing or cannot be detected

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You could try cleaning the contacts on both the cartridge and the printer.

I'd try a clean dry lint free cloth first but HP reccommend using cotton buds and distilled water.

Posted on May 10, 2010

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1 Answer

I disconnect the USB cable and remove the cartridges but I don't receive the message for inserting cartridges!


Remove both cartridges in power off condition, power on it chk for the message, once printer detects both cartridges are missing, lift cartridge access door insert one cartridge, close the door & allow printer to detect the inserted cartridge, do the same for the second one also..
USB cable no way related with hard ware issues..

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Try to uninstall the software and reinstall but only the custom drivers for printing an any updated for them.

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HP Photosmart displays a message saying "Printer Cartridge(s) missing or not detected" though I've just put a new cartridge into the machine. How do I fix this so I can print again?


Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.

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1 Answer

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I tried to solve this problem but still persist

Mar 22, 2010 | HP Photosmart C4280 Aio Printer

1 Answer

HPPhotosmart C4250 mgs "Printer Cartridge missing or not detected


There may be debris that is blocking the communication between the cartridge and the printer, especially if you are using a remanufactured cartridge. Remove the cartridge and unplug the printer from the power supply. Take a little bit of rubbing alcohol on a cotton swab and wipe off the contacts on the cartridge as well as the contacts inside of the printer. Allow both to dry for a few minutes before plugging the printer back in and re-installing the cartridge. This should clear up any miscommunication between the two.

Mar 15, 2010 | HP Photosmart C4280 Aio Printer

1 Answer

"Print Cartridge missing or Not Detected"


kindly check the number of your cartridge and see if that cartridge is the one match to the cartridge required in your printer. What's the last thing u do before the error pop up?

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1 Answer

Keep getting message "Print cartridge(s) missing or not detected"


If these are new cartridges then you can try wiping the contacts and the pins with a dry paper towel then re install them. do not us tissue as some of them have lotion on them. If these are remanufactured cartridges return them for an exchange.

Mar 21, 2009 | HP PhotoSmart C4280 Laser Printer

2 Answers

Cartridge not detected or missing message.


did you remove the tape from the new cartridge ?

Dec 23, 2008 | HP PhotoSmart C4280 Laser Printer

1 Answer

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may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER

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