Question about Dell 3000cn Color Laser Printer

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Dell Color laser printer - 3010cn

I am having a problem trying to get my printer to print. The machine is powered up and the diagnostic on the front says 'ready to print'
However, it will not print and upon clicking the printer icon on the tool bar
the message under the status column says 'power off'

Can anybody help with my problem,please?

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2 Answers

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  • Master
  • 871 Answers

Try to manually trouble shoot the connections of your printer and your pc. if not, follow Ekse ' s advice to reset the device and settings to start from scratch.

Having a diagnostic which says ready to print and printer icon that says printer is off, the connection is the first thing that comes into my mind. kindly jump from 1 usb slot to another. this may also help fix your issue.

Posted on Mar 29, 2008

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  • Dell Master
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Try reseting the device, and its settings.

Posted on Mar 29, 2008

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