I am having a problem trying to get my printer to print. The machine is powered up and the diagnostic on the front says 'ready to print'
However, it will not print and upon clicking the printer icon on the tool bar
the message under the status column says 'power off'
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Re: Dell Color laser printer - 3010cn
Try to manually trouble shoot the connections of your printer and your pc. if not, follow Ekse ' s advice to reset the device and settings to start from scratch.
Having a diagnostic which says ready to print and printer icon that says printer is off, the connection is the first thing that comes into my mind. kindly jump from 1 usb slot to another. this may also help fix your issue.
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Print out about 10 blank (all white) sheets and see if the spots clean off.
Check to see if the toner is Dell type brand, if not try installing Dell brand and run 10 blank copies then run color test print using menu key. Press menu, press arrow down key till 'print reports' is displayed, Press 'check key' then press down key till 'color test print' Press check key to print color copy.
Try a new Cyan toner cartridge. If nogo, will need a new transfer roller or transfer belt (I used to work on these printers but forgot if they use a belt or not... I will check on the DCSE site and post back)
Try this page from the Dell Community Support