Question about Dell Latitude D620 Laptop (Latitude-C620) PC Notebook

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Sir, My DELL laptop ( LATITUDE / D 620 )is 1) Battery Not getting charged; Message says - battery not installed; even the new battery is not being recognized. 2) The underside is getting over heated in short time of use and the lap cannot bear the heat. MVT Gupta Hyderabad-A.P. 500 016

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Sounds like either a battery or motherboard problem. Try to restore the default settings in the BIOS and test the system. If this does not help try another battery to test it with your system. if the other battery works, its time to get a new battery. If the same thing happens even with a new battery, it would be a motherboard failure.

Posted on May 11, 2010

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