Question about Sony STR-DE597 Receiver

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On display appears PROTECT. can not clear data. how to solve it? thanks

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  • Sony Expert
  • 311 Answers

Check all the speakers connections for short circuits

unplug from wall
and
unplug all of the speakers and extra components and turn it on to see if the message disapears

if it does one by one start plugging that speakers back in
unplugging from the wall every time you add a speaker
(just in case the reciver only realises there is a problem after it shuts down)

if you find that after pluging in a speaker and when you turn it on check the wires for cuts or short circuits and check the speaker itself replace it with another and see what happens

Posted on May 10, 2010

Testimonial: "Yes it was helpful but the message is still on the display."

  • fkuk
    fkuk May 11, 2010

    try reseting the reciver

    turn off the reciver

    then hold down the power button

    and pressing enter when a message pops up

    this will clear all settings in the box

    if that wont work leave it unplugged from the wall for a day or two


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Posted on Jan 02, 2017

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1 Answer

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There are rare occassions where a power cyle/reset can clear a protect condition, but this is extremely rare. Please see the link below for and explanation of protect mode. Feeel free to post any additional questions you may have here.
Thanks,
Dan

Link: http://www.fixya.com/support/r5390728-protector_means

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1 Answer

Xerox c20 copies always come out reduced by 50%


Give this a try.

  1. Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen.
  2. Press the [Up] or [Down] arrow button until 'System Admin Tools' is selected, and then press the [Enter] button.
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    NOTE: If the Enter button is pressed, 'Passcode Protect (No)' will be displayed. Press the Menu / Exit button to return to the previous screen, and then continue with step 4.

  4. Press the [Left] or [Right] arrow button until [Clear Memory] is displayed, and then press the [Enter] button.
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  6. Press the [Stop] button to return to the Standby mode.
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1 Answer

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The protect indication is because of a fault detected in the amplifier section. If this appeared occasionally before and cleared itself, it suggests bad connections. If you know how to solder, open up the unit and resolder any connections that appear grainy or have rings. That may solve the problem.
Dan

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