Question about DISH Network 311 DTV Receiver

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My receiver turns off and on and trys to run a system update but when it is complete it turns off and you can here the fan blowing and then it starts the update again. It will only show the channel you were on for a second maybe.

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Hello tsaucier, my name is MichaelHurst with DISH Network. Is your receiver plugged directly to the wall outletor to a surge protector/power strip? Unplug the DISH receiver for 10 secondsand plug back in. (It may take up to 5 minutes for the reset process to becompleted). Ifthereceiver is currently plugged into a surge protector, bypass the surgeprotector and plug the receiver directly into a wall outlet. If you are stillhaving issues try another outlet. If this doesn't remedy the issue then thereceiver will have to be replaced.

Posted on Feb 01, 2011

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