Question about 3Com NBX 3102 IP Phone

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The sytem says its waiting for NCP and has the NCP light light. How can I reboot or fix the problem

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  • Lily Cho Sep 06, 2012

    What if I can't reset the router, because my Ethernet is connected to a pretty large network, and I don't want an internet outage, even for a short time? What should I do then?

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  • 58 Answers

This means that the phone and the NCP (Network Call Processor) in the phone system aren't communicating with each other. Multiple problems can cause this. Things to check:
1. Network cable - Is it plugged in, and to the right port?
2. Phone died
3. Is there an available license? (3100 series phones)
4. Is there a network switch problem causing a loss of communication through whatever switch that the phone is plugged into.

Posted on Dec 04, 2014

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Posted on Jan 02, 2017

  • 3278 Answers

SOURCE: I get the message: 3Com Model

Hello.

NCP stands for Network Call Processor. There is a problem with communication. Since your server is running, reset your router (disconnect power, wait a few minutes, then reconnect) that supports your IP phone.


Hope this helps.

Posted on Aug 29, 2011

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