Question about Brother MFC-3240C All-In-One InkJet Printer

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My MFC-3240C Brother Printer reads: Unable to Clean. What can I do

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Hi you can try
This works with most Brother printers

Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu” button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press “99” to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box


Also can try.

Reset code.
Press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again) press 80
then keep pressing black/mono start button until screen displays ‘purge count’
press 2783 to reset purge count
press stop/exit key
press 99
machine should return to normal



Posted on May 10, 2010

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Posted on Jan 02, 2017

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1 Answer

Where is the absober pad to clean on the Brother MFC-3240c


Hi there
There no easy way the printers are been made this way so you take them to the shop, but if you are handy with your hands and know what you are doing then you will need to take all apart and take out the ink pads inside the printer and clean them up make sure they nice dry when put back in, then you are going to need a program that you can find on the internet it will be called waste reset tools, or your printer will not work even after you done the clean out.

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Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

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Were you told to,

1.Clean the jet holes on the ink cartridge, and

2.The area on the printer the ink cartridge jet holes line up with? Plus after doing so insuring that both areas were dry?

You may have ink dried up in those tiny jet holes. A hairdryer set to low heat, and constantly moving back, and forth when using it to dry these areas, helps too.
(After using the Isopropyl alcohol method. Use CAUTION as Isopropyl alcohol is Flammable!
I know, DUH! But it has to be stated.

I use a clean, lint-free cloth, and warm water. Wring the warm water out until the cloth is just lightly damp. BE SURE those above mentioned areas are dry, before reinstalling the ink cartridges!)

3.MFC-3240C off, and unplugged?
(Opening the cover, and closing it helps to remove error codes, as it will reset itself. Unplugging from power, replugging in, and turning on does also. You may still have the error code of unable to clean, because it hasn't be cleared)

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Gud Day!
Power on your printer. Press the menu of your printer then sect the arrow down or up to select the language menu. press ok if u have seen language then go to option select from german to english.

Please rate the solution after you have tried it so that I can assess you more on this problem.


Jonags

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This link will open the Users Manual, but you will need a PDF viewer such as Adobe Reader or Foxit Reader in order to open it.

Go to page 12-4 in Chapter 12, Troubleshooting and routine maintenance. Follow the actions recommended for the Unable to clean error message (and the four other Unable to... error messages).

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why do you need a ph?

Unable to clean: waist ink absorber fed up!

You need a new absorber box...

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