Question about HP OfficeJet 6110 All-In-One InkJet Printer
Can't scan documents...
"an error occurred communicating with the scanning device"
please help me...
I have a computer with Win2K and an HP Officejet 6110 all-in-one printer. I am TRYING to scan a document, but keep getting an error that reads: 'Cannot connect to PC. Press enter to continue.' The printer works fine and I can make a paper copy of the document but I can't scan to anything, i.e. Word, Paint, email, Works, Wordpad, Power Point. Can you please help?
Posted on Jun 18, 2008
Posted on May 27, 2008
Hey there Shelleymilne. If you're trying to scan from the PC like insert picture from scaner... does it work? If you're trying to multiply a document the OJ is working OK?
IF yes in boath cases try to dld the newest driver from the HP site: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=79477&lang=en The full solution driver - 166.14 Mb. Try installing other software from that HP page as well.
If the MFP doesn't scan/print in the upper cases, than you.re expierencing a scanner fault.
A HP service provider should be in your atention...
Posted on Apr 02, 2008
Dan, I need to know the scanner type and Operating system you are using my friend in order to help you. I'll be more than happy to try and solve this problem with you, just send the info needed. TY.
Posted on Mar 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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