Question about HP OfficeJet 6110 All-In-One InkJet Printer

5 Answers

How to fix my problem

Can't scan documents...

"an error occurred communicating with the scanning device"

please help me...

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  • Shelleymilne Apr 01, 2008

    I cannot scan to my HP Officejet 6110xi all-in-one. When I load the documents to be scanned and push the Start Scan button, I get an error message saying, "The selected program is missing. Click OK, and try reinstalling the program." I already uninstalled, then reinstalled the program twice. After several hours of trying to get anything to print at all, I'm back to the same place as I started. I have a Windows XP operating system.



    Thanks for any advice you may have!!

    Shelley Milne

    shelleymilne@yahoo.com

  • andreagearin Feb 15, 2009

    i cannot scan a document from the hp all in one 6110 to my pc

    andreagearing@bellsouth.net

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Fiend your solution direct from hp. Here is your solution...
how to fix my problem - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
821

Posted on Feb 28, 2009

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I have a computer with Win2K and an HP Officejet 6110 all-in-one printer. I am TRYING to scan a document, but keep getting an error that reads: 'Cannot connect to PC. Press enter to continue.' The printer works fine and I can make a paper copy of the document but I can't scan to anything, i.e. Word, Paint, email, Works, Wordpad, Power Point. Can you please help?

Posted on Jun 18, 2008

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  • in the device manager check the USB chipset if it is VIA, or ALI, or SIS then it is the usb 1.0 compatibility issue , it ll work some time and sometimes it ll not ....
  • the usb cable shuld not be more than 6 feet in length
  • or it might be the firewall or the antivirus program which is stopping the incomming connection from the scanner .

Posted on May 27, 2008

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Hey there Shelleymilne. If you're trying to scan from the PC like insert picture from scaner... does it work? If you're trying to multiply a document the OJ is working OK?
IF yes in boath cases try to dld the newest driver from the HP site: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=79477&lang=en The full solution driver - 166.14 Mb. Try installing other software from that HP page as well.
If the MFP doesn't scan/print in the upper cases, than you.re expierencing a scanner fault.
A HP service provider should be in your atention...

Posted on Apr 02, 2008

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Dan, I need to know the scanner type and Operating system you are using my friend in order to help you. I'll be more than happy to try and solve this problem with you, just send the info needed. TY.

Posted on Mar 28, 2008

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Posted on Jan 02, 2017

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An error ocurred communicating with the scanning


Hi I will be glad to assist you in this issue. here is the libk that will fix the issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897542&cc=us&lc=en&dlc=en&product=391153

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Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

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2 Answers

I cant scan!


Resolution : I

1 Scan using Windows Fax and Scan
Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  • Click New scan .
  • Click File , and then click Scan .
  • Option two: Scan using Paint
    1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
    2. Click Paint .
    3. Click File , and then click From Scanner or Camera .
    4. Click Scan .
    II nd issue :
    Problem :
    'An error occurred while communicating with scanning device' Message Displays in Windows Vista When Scanning
    Then refer to
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01290511&cc=us&lc=en&dlc=en&product=441125

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    Hp psc 1215 all in one


    hello...

    - yah you are right there are lots of way how to scan

    - first is by clicking the scan button on your printer and if it is not functioning fine then it will give you "no scan options" error message
    - 2nd is by using the solution center. then if the software is not installed properly then you can get "an error occured with communicating scanning" or "no hp device detected" error message
    - 3rd is to use the scanner and camera under my computer or computer

    -- if it is not working then try to troubleshoot the problem here are the links that will help you to fix the problem pls click this link:

    - http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00704&dlc=en&product=412187

    - http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00852647&dlc=en&product=412187

    - http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00809848&dlc=en&product=412187

    -

    - i w

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