Question about NorStar Meridian M7310 Phone
We have 4 pots lines coming into our office. We are using nortel (norstar) m7310 phones. I want 3 of the lines to get answered by the general delivery voicemail and one line to forward to an individual subscriber. right now all lines get picked up by the general delivery voicemail box. Any help is appreciated!
I saw this question come up earlier,but it was locked to someone else. What you could do is create the new mailbox on the new set. Then, if the set isn.t going to have lines 1-3 ring, program line 4 to ring on this set and take the ringing appearence off the receptionist set. If the receptionists set still needs line 4 to ring then change the call forward no answer on the new set to 3 rings and still have it ring on line 4 only.
Posted on May 11, 2010
In our company we have programmed the same thing but thats on EPBAX. The VM goes kindly press * followed by extn or wait for the operator. In your case since the media is different hence you have go with the following
You have to access the Telephone User Interface. Then select General. You have to set number of digits in a mailbox. The number of digits have to match the extension number on customer's PBX. You can choose enable/disable Automated Attendant and Call back Notifications feature.
Once, you enable the automated attendant,
you can program it.
Check Feature 983>102000>AA>Lines>insert the line number>press table soft key
To put in the auto message greetings 983>102000>AA>Table>Table 1>Greeting Type
The greeting type has everything to do with the automated response. Since, you asked to forward all the calls to a different number then first you have to disable the auto VM as provided above and you have to use the call forwarding feature in which you can give the specific number to which you wish to forward the calls.
Under any case if the auto VM is a separate hardware to which all your phones are connected then you are required to disconnect the phone for which you wish to use the call forwarding feature.
Posted on May 10, 2010
problem can be solved only by your service provider.
So contact your customer service provider to help you out/
Posted on May 10, 2010
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Posted on Jan 02, 2017
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