Question about Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive

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The light in the pendrive is off when the drive is inserted into the pc The drive becomes hot when inserted into the computer

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Hello. The ON light off (meaning data transfering) and the drive becoming hot means that a chip - probably the one inside the case is bad (that's why the high temperature) so what you need to do is replace the case. Remove the hard drive from its case (probable a few screws) and verify if it is EIDE or SATA interface (I'm 90% sure it's SATA) then go to any computer store an buy another 2.5" case ($25 or so) for your hard drive and connect it to the computer. Hopefuly nothing happened to the drive itself so you can do a backup of the files you had in there. I hope this helps. Please do not forget to rate and provide positive feedback for our support today. Thank you :D

Posted on May 10, 2010

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Posted on Jan 02, 2017

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