Question about Sony Playstation 3 (PS3) Console

5 Answers

Disc read error

I have the same problem as many others here.. the ps3 froze in a game, and now it won't read either games or movies. what can i do to fix this?

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  • dave475102 Mar 28, 2008

    I have the 40 gb ps3 and it was working fine. Then one day after installing an update I tried putting in my game (Call of Duty 4) and the disc wouldn't even read or show up. I tried blue ray discs and dvds but still nothing. I restored my ps3 and updated it but still nothing. So I called sony and they said they will exchange it. How does this happen? So many people are having the same problem. What can I do to prevent the new ps3 that's coming from malfunctioning like my previous ps3?

  • southpaw34 Mar 29, 2008

    Have had my ps3 for 7-8 months and mine quit reading the games--not after I played the game (The call of duty 4--cause I haven't ever played it on my PS3), but after I installed the 2.10 update. Called Sony and they said to do default system restore and then update to 2.20-- my Ps3 would read Blu-ray and dvd's just not games until I did their update and now will not even read those-- I have the 60 GB and now it will not play anything at all. When you call in you give them your phone # from the start-- the guy told me the 2 actions would take a while to call back when they were finished and give them a service #. So I did those and as explained it only made the problem worse. Then tried to call back from the phone # I gave them 5 or six times and no answer hung up and used diffferent phone and it picked right up. SURPRISE!! They have something that screens calls for problems and makes it a pain in the rear to get back in touch with them. I think that it is not a game causing the problem but their UPDATES!! The guy at Sony asked what game I played last before the problem started and It was the game that installed the 2.10 update. He tried to play off as the game caused problem, but there was no game when I installed 2.20 update uploaded from website and then NOTHING is recognized. I think the problems started with the 2.10 update and get worse with the 2.20 DOES THE CALL OF DUTY 4 have one of these updates on it? If so, I think it is Sony's UPDATE not any particular game. Guy was really obnoxious and very unhelpful--- Answered all questions but said I needed to provide proof of date of purchase-- MIcrosoft and Nintendo does not give you this much trouble to fix a problem-- Xbox at least admitted the faults with their system and backs their product with a lifetime warranty.

  • jovanerasmus Apr 02, 2008

    my game froze and now does not whant to read any games

  • Anonymous Apr 02, 2008

    You can easily fix that with a repair guide from http://ps3repairsguide.com/

  • Anonymous Apr 12, 2008

    when i updated my ps3 the damn thing wont read any disc

  • loodog30 Apr 12, 2008

    game froze and now will not read any disc

  • mrgJunebug Apr 25, 2008

    I updated my ps3 and then it paused in the middle of my game and it stated that the start operation was canceled.

  • tp21b Apr 25, 2008

    everytime i put a game movie or cd in there it shows that the disk is reading but will never read it and wont show up in the game screen

  • dillon dumbhead
    dillon dumbhead Jun 24, 2008

    I have the same problem to im pist

  • Anonymous Jun 27, 2008

    My ps3 stoped rotating any disc in order to read them. I've tride everything, swich the main power swich, reboot, and still nothing. It must be a software bug.

  • Anonymous Jul 21, 2008

    playstation 3 froze and now it wont read any dvd or game. what do I do?

  • Anonymous Jul 21, 2008

    my system froze while playing game. now it won't read any discs i insert. how do i fix this?

  • Anonymous Jul 21, 2008

    my system crashed durign a game. now it won't read any discs i insert. how do i fix this?

  • Anonymous Aug 12, 2008

    I too have the same problem

  • tombonner19 Oct 20, 2008

    i have the same problem i was playing a game it froze and now it wont play any disk

  • Zoronz Mar 13, 2009

    yeah i was playing call of duty 4, when the game froze, i unplugged the ps3 then replugged it and it never worked! i tried all my games but they don't work! i have no warranty so i cant send it in for free, damnit! why wont they make fixing ps3s free!?

  • Anonymous May 05, 2009

    Game/DVD/CD doesnt show up in the menu when i insert it...

    erm wtf? lol


  • ava4boys May 05, 2009

    My Playstation 3 will not read any games or disc that are put in the system.

  • Anonymous May 05, 2009

    Playstation 3 worked fine, then went to put a game in, won't read disc. Now it won't read any game, movie...

  • Anonymous May 06, 2009

    my discs will not read

  • havard01 May 11, 2010

    PS3 is The amazing device by sony but it has some common problems like Disc read error,video roblem etc.... Good news is that these all
    problems can be repaired with the help of DIY Guides, one such guide
    available at PS3 Repair Blog

×

5 Answers

Buy an x box i sent my ps3 in 3 weeks ago.i got it back today but sorry *** sony people didnt even fix my game they just sent it back .so i call sony and they say we are sorry we didnt fix your ps3 you can wait 3 more weeks 2 do the same **** again or maybe we will fix it who knows.u still have a warrenty but sony is stupid .so buy an x box at least they will fix your game

Posted on Aug 12, 2008

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  • 1 Answer

Mine did the same thing i am pist

Posted on Jun 24, 2008

Mine would read disks but like in the middle of the game the stuoid game would freez

Posted on May 31, 2008

How do i fix it

Posted on Apr 12, 2008

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  • Expert
  • 128 Answers

I look all over the net but could't find anything, until i found a site that said they
could show me how to fix any problem with my ps3. At first i was not so
sure about ordering the manual but i did, whats $5 plus i used paypal, but
long story short i fix my ps3, i recomend this site www.gameme.20fr.com
i hope this help you like it help me.

Posted on Mar 29, 2008

6 Suggested Answers

SOURCE: game won't load

same!, laser is stuffed if no disk loads!

got it fixed worked again! sorry :(

Posted on Jan 06, 2008

BUDDY08
  • 128 Answers

SOURCE: PS3

I look all over the net but could't find anything, until i found a site that said they
could show me how to fix any problem with my ps3. At first i was not so
sure about ordering the manual but i did, whats $5 plus i used paypal, but
long story short i fix my ps3, i recomend this site www.gameme.20fr.com
i hope this help you like it help me. PLAYSTATION FAN FOR LIFE! waiting on PS4

Posted on Mar 09, 2008

SOURCE: Won't read any disc.

Try calling Sony.

1-800-345-7669
Thats their Playstation hotline or whatever. Just tell them your problem. Make sure your under warrenty.

Posted on Mar 30, 2008

  • 35 Answers

SOURCE: ps3 not reading disc

PS3 is The amazing device by sony but it has some common problems like Disc read error, unreadable disc etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Posted on Mar 12, 2009

  • 225 Answers

SOURCE: my ps3 console will not read my games or movies and try a disc cleaner & nothing

The problem is not normally with the discs itself but with the lens coming away from where it needs to be.
You just need to readjust the lens that sounds difficult but really it is not too tough.
Check out this PS3 Repair blog and get the fix you need.

Posted on Nov 27, 2011

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

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Related Questions:

1 Answer

PS3 froze while playing a BD, then it would not rcognize anything


Hi there,
Most PS3 systems end up doing this due to an over heating of the laser lens. Let me explain: The laser lens in the PS3 is made to read mainly Blue Ray games. The movies need to be read faster than the game discs which causes it to work harder thus the problem arising.
Sometimes, your lucky enough for this to only be a dirty lens problem due to rental movies which are most of the time, if not always, dirty.
Have you tried a lens cleaner kit?
This is the CD-ROM with a small brush on it to clean your laser lens head.
This problem has happened to me in the past and this solved the problem.
It is a common problem for any lens reading console.
Regards,

Aug 02, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Not reading disc (games)


got this same problem before,i just replace the lens and it worked again like a new one.

Dec 20, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 will not read discs


Replace the lens unit (KES-400 AAA).
For fflam , it sounds like the youd disk mechanism is misaligned.
Try to find a unit of ebay that is has a defective lens and replace it with your lens.

Sep 23, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 can't read the games..PLZ HELP


my ps3 it wont read games i buy it 7 months ago can you pls help me thank you very much

Sep 14, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

My playstation 3 wont recognize any games or movies when inserted.


If your PS3 is not reading disc, but can play demos, music, etc. You need to replace your PS3's lens.

Sep 10, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 not reading disc


bad drive

if it the 40gb system then the drive is going bad or died

call sony for a replacement

you have a one year warrentee from date of purchase.

remember not make sure you take the game cd out before shipping

Jun 15, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

Won't read the disc.


A possible over heating issue that damaged the lense or the lense itself needs readjusting (rather than replacing)

Jun 14, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Wont read disks


the same think happen to my but with different game rsv2
it won t read any discat allif you know something about please help

May 03, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Won't read any disc.


Try calling Sony.

1-800-345-7669
Thats their Playstation hotline or whatever. Just tell them your problem. Make sure your under warrenty.

Mar 28, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Game won't load


same!, laser is stuffed if no disk loads!

got it fixed worked again! sorry :(

Dec 29, 2007 | Sony Playstation 3 (PS3) Console

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