Question about Dell Inspiron 5100 Laptop

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When connecting to my Ethernet I get a message stating that no cable is connected. I have used the same cable on other laptops and all works fine. I am able to use my SBb port with an adapter (USB-to-Ethernet). How can I check to see if my Ethernet driver is up to date, or even installed? It just stopped working via the Ethernet port. Is there an easy fix or do I need to buy a new motherboard?

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  • donny_walden Jun 09, 2010

    Windows XP. I have used the manufacturer's disc and re-installed them. The driver is shown in the device manager list, however, I am unable to connect to the internet via the ethernet port.

  • donny_walden Jun 11, 2010

    The USB adapter works fine. My question is: How can I repair the Ethernet port?

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  • Master
  • 7,191 Answers

Hi,

Please elaborate your problem providing us with more details and OS of PC

Thanks for using FixYa.

Posted on May 25, 2010

  • AliTech110
    AliTech110 Jun 09, 2010

    Many thanks or the feedback.



    Since you have already installed the drivers and you still get a message stating that no cable is connected, it seems that the on-board ethernet port has malfunctioned.



    You can try to use a Ethernet RJ-45 Adapter - USB 2.0 which can be connected to the USB port of the laptop (See attached image).


    Thanks once again.

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