Question about Dell 3100cn Laser Printer

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DISPLAY SHOWS "LOAD TRAY 1 LETTER

I HAVE TRIED ALL SUGGESTIONS IN THE TROUBLE SHOOTING SECTION OF THE MANUAL, RELOADER THE TRY SEVERAL TIMES, NOTHING SEEMS TO CORRECT THE PROBLEM

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  • Dell Master
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You ned to set the page size in tray like adjust the tary and set to according to page size.and when you give the print out choose the proper size and default tray.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Posted on May 10, 2010

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Linda,

On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.

Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.

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If that dont cover it...post back

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If the Display indicates otherwise, it means one of two things:

1) The "auto size sensing" board on the left may be defective. The left side of the tray has a matrix of 3 plastic tabs that stick out in certain order depending on the tray setting. If this board fails, it may show Executive or A4 when the tray is set for letter.

2) The tray may be in-between two settings. Try to readjust the tray length setting between sizes. (You will notice the plastic tabs will change order.) The last time you loaded paper it may have pushed it just enough so that it is no longer seen as letter by the auto sensing board.

I hope this helps...

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