Question about Philips HDD1630 MP3 Player

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Shows "this device cannot start" when i plug in the device

When i plug in my Philips HDD 1630 (6GB) the drivers all load and install, but it will not let me access anything in it and in the device manager displays "This device cannot start (code 10). the mp3 player worked half asses for a long time but now stopped working entirely when i plug it in the usb any help?

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My advice to you would be to go get a new media player that isn't a phillips product. The headache that the hdd 1630 caused me almost made me go insane. I spent countless hours on the phone with tech support. They even sent me a new 1630 that I had for 2 months when the same problems happened again.
This thing is nothing but a expensive paper weight.

Posted on Apr 23, 2008

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Call Microsoft on this one - there is a feature of your computer/version of windows that is not compatible with this GoGear, hence the Code 10 error.

This is a long shot, but:
WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Posted on Apr 08, 2008

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Posted on Jan 02, 2017

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Windows code 28 in philips gogear


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1 Answer

Lost all memory on hard drive


Once it's gone, it's gone.
You can try loading the firmware update from Philips website, but this is unlikely to resolve.

Philips HDD – Reloading the Firmware Hack

1. Plug your GoGear HDD into the computer
2. From ‘My Computer’ right click the GoGear drive and format it. Be SURE you format it as FAT32 and quick compression is not on
3. Create 3 folders on the newly formatted disk called: ‘_System’ , ‘Data’ , ‘Media’
3. Download fom Philips the latest Device Manager for your kind of player
4. Install the Device Manager
5. On the Desktop, right click the Philips Device Manager shortcut, then Properties, then open file location.
6. Copy the folders you see there into the ‘Data’ folder
7. Copy the Firmware.ebn file into the ‘_System’ folder
8. Unplug the device and now it should run fine

-Tha Mp3 Doctor

Oct 16, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Sa6087/37 continually updating?????


Not sure why this happens, but you could try repairing the player with the Philips Device Manager from the product CD.

Run Philips Device Manager, then press and hold [VOL+] whilst plugging into the PC.

Device Manager should show the device connected in repair mode. Follow the on-screen prompts.

This will format the player and re-load the firmware.

When you have disconnected the player, swithc it back on. It will show "initializing" briefly, then shut down.

Re-start the player. It should show "updating" and then go to the main menu screen.

Mar 13, 2008 | Philips GoGear SA261 MP3 Player

2 Answers

Player Problem, Connect to PC, Start Device Manager


Make sure you are using Windows XP and Windows Media Player 10. If you are using Windows Vista, then the player is not compatible. If you are using Windows Media Player 11 then you will need to uninstall it to roll back to version 10. Problem sounds like one or more system files have been deleted or corrupted on the player, possibly by formatting the player from windows.

Install and run the Philips Device Manager and select the Repair / Restore option. Follow the on-screen prompts. The Device Manager is on the product CD. It should be installed along with the drivers for the player. If you still can't find it, follow this link to download it: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&mid=Link_Software&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&grp=PORTABLE_ENTERTAINMENT_GR&session=20080303095703_86.155.41.177&ctn=HDD075/17&dct=FUS&did=ENG&file=/files/h/hdd075_17/hdd075_17_fur_eng.htm

This will format the device and re-load the system files.

ALL FILES WILL BE DELETED FROM THE DEVICE. Back up files before restoring.

Mar 03, 2008 | Philips GoGear HDD075/17 MP3 Player

1 Answer

How


IMPORTANT: Do not drag and drop pictures into the GoGear with Windows Media Player or Windows Explorer. Also ONLY JPG/JPEG images are supported.
First check your computer to see if you have the latest version of the Philips Plug-in installed.
  1. Click Start > Control Panel > Add or Remove Program.
  2. Search and select Philips Device Plug-in. Click “Click here for support information” to check the version.
  3. If you already have the latest version (V3.13.00 for HDD6330 or HDD6320) (V3.14.00 for HDD1420, HDD1620, HDD1630, HDD1635 or HDD1830) then there is no need to upgrade.

If you need to upgrade your Philips Plug-in:
  1. Launch Internet Explorer
  2. Go to the Philips support site at http://www.ph ilips.com/support
  3. Select your country & language.
  4. Enter the model number and click on "Search".
  5. Select the model number if there is more than one listed.
  6. Click on Software & drivers on the left-side menu.
  7. Double click the respective language under PC Software to save the exe file on your PC.
  8. Download the file to your Desktop on your PC.
  9. Run the LM_XXX.exe to start the installation.
  10. Follow the screen instructions to complete the installation of Philips device plug-in.

Once you have the latest version of the Philips Plug-in installed, please follow the below steps to transfer your picture(s) onto your GoGear.
  1. Launch Windows Media Player.
  2. Go to File> Help> About Windows Media Player to check if the ve rsion is 10. If not uninstall your existing version of Windows Media Player and install the correct version of Windows Media Player from the installation CD1 or Microsoft's website.
  3. Make sure the Philips Plug-in is installed on your PC. To check whether this Plug-in is available on your computer, go to Start> Control Panel> Add or Remove Programs and check if Philips Device Plug-in is listed. If not, re-install the software from the installation CD2.
  4. Check and make sure that the "Enable picture support for devices" option on Windows Media Player has been selected.
    060324025925_11759.gif
  5. Go to File> Add to library. From the menu, choose to add pictures from folder or by searching your computer. These files will be added to your library.
    Note! Files that are directly under “My pictures” should be saved in a s ub-folder before adding them to your library. If you do not do this they will show up in Windows Media Player with the event name “Unknown” and they will not show on your player.
  6. Click on the Library tab. Go to All Pictures. Click to highlight the item you want to copy. Right click on the item and select Add to> Sync List.
    051213074338_7175.gif
  7. Click on the Sync tab and select "Sync List". Choose Philips as your destination in the device pane.
    051213074558_7176.gif
  8. Click on the "Start Sync" button in the top left corner to start the transfer. Once the images start to synchronize the computer will show:
    051028091952_1761.gif.
    (If you cannot see the above Philips Device Plug-in pop up, your Philips device plug in may not be installed properly. Please uninstall and reinstall Windows Media Player& nbsp;using both installation CD ROMs.)
  9. After the transfer is complete unplug the GoGear from the computer.
  10. You can then view pictures (thumbnail view and full picture view) from the Pictures menu.

Jan 23, 2008 | Philips GoGear HDD1830 MP3 Player

3 Answers

Philips HDD6330/17 suddenly not recognized by Vista


Check which version of Windows Media Player you have loaded.
Open Windows Media Player. Click "Help" and "about". This should show which version you have.
Windows Automatic Updates may hve updated to version 11.

The Philips HDD6330 is only compatible with version 10 under Windows XP.

If you have version 11, then uninstall and it should roll back to version 10.

Dec 22, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

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What you have to do is this: 1) The HDD Detection tool Connect the device to the PC, load up Musicmatch. On the left click "Portable Device" tab, wait for the PC to show your device. The device should show as "Philips GoGear" if it's showing as "Philips Nike" go to "Tools" on the right, click "Settings" click drop-down menu & choose GoGear. You need to do this everytime you transfer files. If that doesn't work, you need to do this: 2) Manual Re-Install You can re-install the player manually by doing this : - connect the player to your pc by USB cable - uninstall all Installed software for the player - remove device from Windows Device Manager : - Desktop - right click on "My Computer" - select Properties from the menu a new windows appears: System Properties - click on the tab "Hardware" - click on "Device Manager" a new window appears" The Device Manager navigate to the player (should be shown as Philips Nike) at the USB Devices - right click on the player - select "un-install" from the menu - Windows will unsinstall the device - If the player is not listed, the device has been deleted Now to edit the Windows Registry: (Note: Mistakes cannot be un-done so be VERY careful) 1. Disconnect all usb devices. 2. Go to the registry (Start -> Run -> type "regedit") 3. Make a backup of the registry -click "file" -click "export" -Search/Create a logical location ("C:\REGBACKUP" for example) -choose a filename ("registry backup Date.reg" for example) -Please pay attention if Export range is set to "All" -click on save 4. Click on the + infront of HKEY_LOCAL_MACHINE -Click the + of SYSTEM -Click the + of CurrentControlSet -Click the + of Enum -Click the + of USB Here you can remove all VID``s -Before you remove the VID you have to set the right permissions, this can be done as follows: Right click on the folder USB and click on "Permissions", select in the window that pops-up Everyone and and select "Full control" at the permissions. 5. Reboot PC without ANY USB devices connected - install the software and plugins - connect the device to your pc by usb Check if device works and if still showing as "Philips Nike" try the first step again. Hope this helps, Weedy

Dec 20, 2006 | Philips HDD065 MP3 Player

1 Answer

Wont load songs


What you have to do is this: 1) The HDD Detection tool Connect the device to the PC, load up Musicmatch. On the left click "Portable Device" tab, wait for the PC to show your device. The device should show as "Philips GoGear" if it's showing as "Philips Nike" go to "Tools" on the right, click "Settings" click drop-down menu & choose GoGear. You need to do this everytime you transfer files. If that doesn't work, you need to do this: 2) Manual Re-Install You can re-install the player manually by doing this : - connect the player to your pc by USB cable - uninstall all Installed software for the player - remove device from Windows Device Manager : - Desktop - right click on "My Computer" - select Properties from the menu a new windows appears: System Properties - click on the tab "Hardware" - click on "Device Manager" a new window appears" The Device Manager navigate to the player (should be shown as Philips Nike) at the USB Devices - right click on the player - select "un-install" from the menu - Windows will unsinstall the device - If the player is not listed, the device has been deleted Now to edit the Windows Registry: (Note: Mistakes cannot be un-done so be VERY careful) 1. Disconnect all usb devices. 2. Go to the registry (Start -> Run -> type "regedit") 3. Make a backup of the registry -click "file" -click "export" -Search/Create a logical location ("C:\REGBACKUP" for example) -choose a filename ("registry backup Date.reg" for example) -Please pay attention if Export range is set to "All" -click on save 4. Click on the + infront of HKEY_LOCAL_MACHINE -Click the + of SYSTEM -Click the + of CurrentControlSet -Click the + of Enum -Click the + of USB Here you can remove all VID``s -Before you remove the VID you have to set the right permissions, this can be done as follows: Right click on the folder USB and click on "Permissions", select in the window that pops-up Everyone and and select "Full control" at the permissions. 5. Reboot PC without ANY USB devices connected - install the software and plugins - connect the device to your pc by usb Check if device works and if still showing as "Philips Nike" try the first step again. Hope this helps, Weedy

Sep 30, 2006 | Philips HDD065 MP3 Player

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