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Replace ink and still does not print - Computers & Internet

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Hi dear
try see the light from printer,
it's error message
release your catridge, cleaning the printhead
with tissue, or soft rubber

and put your catrdge again

oke

Posted on Mar 28, 2008

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Black ink not working


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No text


Check that your black ink cartridge has ink inside, eventually try a new cartridge , as ink may have dried up in old cartridge.
If you use a new cartridge ensure you removed cellotape from cartrige.
If cartridge is ok, then it is printer nozzle/head for black ink.
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regards

Mar 20, 2008 | Computers & Internet

1 Answer

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Norma930,
Try cleaning the Print Head (a function you should find within your printers properties). Don't do it if you have already done so since replacing the cartridge as the process uses quite a bit of ink.
Good luck.

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Have you tried replacing the black ink cartridge with a new one. The new one you installed could have a defect.

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Even if you are not using it for printing, the ink inside the cartidge will be dry, some solutions composed in the ink can be easily be dry if it is exposed in excessive heat or cold..

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Thanks for getting back to me.
Sorry this ain't a solution but it seems to be the only cash-free way to contact you. No problem not solved - though I have tried everything. Dismantled the printer; washed, dried and replaced the waste ink pads; washed the print head; blew compressed air through the print-head sponge; replaced the cartridge 3 times; printed hundreds of test prints. I can't think of anything else to do and so I think the only solution is to replace the printhead (probably not even available) or replace the printer. The latter is looking most likely.

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