Question about Microsoft Zune JS8-00001 Digital Media Player

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My 4gb zune wont turn on wont reset and wont charge it doesnt do Anything. i had this problem a couple of times before and i just let the zune alone for about a day and then conect it to my charger thats the only way it has worked is there any other way that doesnt involve back button and up?

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Myself i never buy a device that has any type of internal batteries....sound like to me my friend ur device is at the end of its battery life...maybe you can find a exteral battery set up that you can plug it in if it boots up then youll know its ur batteries...or just plug it in to ur PC if it works then you know its ur batteries...good luck

Posted on May 10, 2010

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Posted on Jan 02, 2017

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1 Answer

Have a zune 120g thqt displays a 5 and zune player with a X in the screen. And it says to contact support. It wont cut off or reset it wont do anything at all.


hold the back button and the up button until you see the Zune logo then release. if this doesnt work then you are going to have to reset your Zune....however this will loose all the data on the zune so your music/movies will be completely gone. you are going to need to press and hold the back and up button until the zune logo appears then hold the back,play/pause, and the center button until you see "please wait"
if this doesnt work you have some serious issue.Source(s):

Sep 08, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 4gb zune pink wont turn on or do anything except when plugged into a pc the zune tells me to open the zune software and and restore the device firmware


If it's not doing anything else, so you should probably let the zune software do the restore. Usually doing a restore will fix any software related issues.

Mar 02, 2011 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 4gb zune wont turn on


well there is some problem with power or u have short circut problem u have to get it repair or replace it.thanks

Jul 25, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune wont turn on


Press up and the back button at the same time for about ten seconds. This should reset your zune.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

120GB Zune wont turn on


Please try to hold Back, Center and Left at the same time to restore the zune,

Jun 02, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Frozen 4gb zune.


i had this problem too, i would plug the zune into the computer trough usb cord, and have your zune home page come up automatically if it doesnt click the zune software shortcut. Go to top corner and go to settings, after that go to device and syce options. finally you need to press erase all content and your zune will be clean and rebooted up. when i did this my zune turned on and was back to normal, the only thing that sucked was that it took so long for me to figure this out and i had to syce everything back on my zune agian

e mail me if you have anymore questions at zombiepoptartz@yahoo.com
i can also help you with many other microsoft problems

hope this helps

Apr 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune went black


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Feb 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune doesnt turn on and when i try connecting to my computer at times it doesnt recognize it and when it recognises it the battery shows empty and begins to charge when charge is complete and i unplugg...


If you had this Zune for a long time this will happen at times because the batteries are rechargeable instead of batteries but if it doesn't turn on you could reset it by pressing the middle button and pressing the up button at the same time.

Feb 16, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune won't turn on or charge


man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP

--biancapassion@yahoo.com

Sep 02, 2008 | Microsoft Zune JS8-00001 Digital Media...

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