Question about HP (407576-001) 802.11a/g/b Wireless Adapter

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On my HP laptop, my wireless internet isn't

On my hp laptop my wireless internet isn't working. It works for all other devices in my home. Is this a hardware issue or a driver issue?

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Hi,

With the provided information - nothing could be concluded with regards to where the issue is.. however try the below steps .. this should work

Step 1 :
> click on start (assuming it to be a windows OS)
> right click on "my computer" and select "Properties"
> you will have the system Properties window pop-up
> under the Hardware tab, click on Device manager button
> under the device manager list look for network adapters
> you should now be able to see your wireless card under network adapter - check if the adapter is enabled ( if not kindly enable by right clicking on the adapter)
> once the adapter is active - it will have a green icon with not error on it.
> close all the windows opened till now
Step 2 :
> click on start
> Select Run - new window will pop-up
> type "Services.msc" - new window pops up
> scroll down to the bottom of the list
> right click on "Wireless Zero Configuration" and Start (if not already started)/Restart the service.
> now close all the windows and search for wireless networks again
you should be able to find it

Posted on May 10, 2010

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SOURCE: On my HP laptop, my wireless internet isn't

Depending on what kind of laptop you have, some of them have a button that will turn the wireless connection and and off. Check that first. Also look on the lower right side of your screen for a little computer icon with what looks like a signal goint out to the side. That will tell you whether you have any wireless connection. Let me know what you find and we will look more places if necessary.
Brian

Posted on Mar 16, 2010

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