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Our heater won't light

We've recently moved into a new house and the previous owners haven't left the instruction manual. we're not sure whether it's broken or we simply aren't doing it right. when we turn the ignition knob around and then press it down we hear the clicking sound that means it's trying to ignite the pilot light but it doesn't light it. we've tried everything we can think of but nothing works. please help- it's very cold without it

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We have a gas vent free fireplace it will burn when we use it elecrrically but it won't light when we try manually with the electric off help please

Posted on Jan 28, 2009

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You may have a blockage in the pilot orifice. You may need to remove the pilot assembly and clear any obstruction in the orifice. The end of the orifice is about the size of the tip on a straight pin. Make sure you bleed the gas line if you have not used it before. There could be air in the line. Good luck.

Posted on Mar 29, 2008

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