Question about SanDisk Sansa e250 MP3 Player

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Had my fuze charging up and did not eject the usb correctly- now all I get is a white screen and can't seem to turn it off. Please help

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I did the same thing. I simply slid the power switch to the ON position all the way and held it there for at least fifteen seconds before releasing it. It then turned off. I allowed 5 seconds and it turned on as ususal, no problem. This might not be your problem, but worth a try...

Posted on Jul 26, 2010

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1 Answer

I cant open


Push the power switch up as far as it will go and see if the blue ring on the front of the player lights up.


The Fuze's power button is not a traditional button but a slider, so if you did not push the slider up all the way, this may be the only reason it was not powering on.


Reset the Fuze by pushing up on the power switch and holding it in the up position for 10 seconds.


Try to power on the Fuze again after it has fully rebooted.


Connect the Fuze's USB cord from the Fuze to a USB port on your computer.


You should see a yellow charging light illuminate and the battery symbol blinking on the Fuze's main display.


Once the battery stops flashing, the Fuze is fully charged and you can try to power it on again.


hope this helps

Sep 27, 2012 | SanDisk Sansa Fuze MP3 Player

1 Answer

White screen sansa mp3 player after charging it overnight


it is still running, so you will have to just leave it with the white screen, the battery will eventually die, when the white screen is gone, that means the player is off and dead, turn on the system, the battery low notice will come up, charge the system and it should be working again

Mar 28, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa Fuze, 8GB, unable to be turned on in the car after playing it just a short while ago, and is unable to connect to computer; screen is white.


You may need to now reset the player, that may have been a bit much for it. To reset your Sansa Mp3 player. Slide and hold the Power switch up for approximately 20 seconds. Release the Power switch. To turn the player on, slide the Power switch up then release instantly. If that does not get your player working again, try and Format to clear any corrupt files that may be present.
http://www.fixya.com/support/r3962743-sansa_mp3_player_frozen_reset_format
-Also try to refresh the driver in your PC. Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. >>>><<<Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61 Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207 If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode. Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

Mar 20, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

.my MP3 sansa turns on but it's a white blank


my daughters MP3sansa was just charged then it turned white screen

Dec 29, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa screen went white


Try resetting the device by holding teh power switch in the ON position for about 15 seconds, then while it's OFF, slide the power switch DOWN to the HOLD position. Now for the tricky part, let's force a manual MSC connection. Press and hold the center button while plugging in to the USB port. Let us know if the screen lights, and the battery begins charging in this mode. If it's charging, let her charge for a while to give the battery a chance. Then, open a Windows Explorer window. I like to use [Windows key] + E, or go to My Computer. See if the Fuze appears under "devices with removable storage". If it's communicating, you have the options of formatting the device and reloading the firmware.

Jun 06, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sandisk Sansa will not charge


Use the USB/data cable (the same cable you used to transfer music to the Fuze). Plug the other end into a powered USB outlet or an AC adapter.

Apr 07, 2009 | SanDisk Sansa Fuze MP3 Player

2 Answers

My SanDisk Sansa Fuze Won't Charge Anymore


use a home charger not the USB charger. It is too weak to recharge the FUZE.

Mar 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

White screen


try charging it fully then turn it on and off again

Feb 22, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze is not working


Hi and welcome to FixYa,

Appreciate the direct "Ask Me;.

Offhand, the message indicates that the Sansa is requesting that the internal storage be reformatted using the PC. This would require that the Fuze be connected to the PC through USB. Thereafter, the computer would recognize it as an external storage device. Steps required to format:
  • connect Sansa Fuse to USB of PC;
  • double click on "My Computer";
  • it would show probable as an "E";
  • right click on the "E" and click on "Format...";
  • a new window will pop up;
  • under the "File system" pls select FAT or FAT 32;
  • verify that "Quick Format" is un-checked;
  • click on Start button.
Good luck and Thank you for using FixYa. Happy Holidays.

Dec 21, 2008 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa fuze,white screen


I have the same problem too.. This sucks.

Sep 30, 2008 | SanDisk Sansa m230 MP3 Player

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