Question about Panasonic TH-42PZ77U TV
Model number TH-42PZ77U. i hit the power button and it blinks a few times but the screen doesnt power up.
Had the same problem, Panasonic service guy said if this
unit is exposed to certain sequence of events damage to an internal part could
happen. Do not remember all details,
except that he had to replace the part in my TV and update firmware so it would
not happen again. Other family
members have the same TV so he was nice enough to update their firmware so it
would not happen to their TV’s. So
my understanding is if you have the old firmware you could be unlucky and have
this problem, and if you update the firmware before this happens you should be Ok. The new firmware prevents this unwanted sequence of events from happening.
Posted on Mar 16, 2009
I called Panasonic Canada support today 1800 561 5505 and they sent technician in 3 hours. He needed 30 min to fix the problem, he actually changed the part with used but fixed part from same TV. Now my TV is working properly. My TV is more than a year old but they fixed it under warranty. Great job Panasonic that was really professional.
Posted on Feb 18, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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