Question about Canon PowerShot S1 IS Digital Camera

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Help No image in the viewfinder or on the lcd screen when in shooting mode. Have amber light rather than green. In playback mode images appear on lcd screen. Was working fine the last time I used it and have changed the batteries to newly charged. Have also reset to default settings.

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  • Shogunner Mar 30, 2008

    Thanks t00nz! I called the tech support # for Canon and that is exactly what they said, free fix and free ship both ways.

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  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Posted on Mar 29, 2008

  • CameraR
    CameraR Mar 30, 2008

    Now don't get too excited, but if you read the comments in the first link, you'll notice that lately S1 IS owners have been receiving S5 IS back in return. This is due to the absence of needed parts to repair the S1 IS. At the same time, don't be disappointed either if the parts shipment finally came in and you only receive your fixed S1 IS. After all they did repair it for free :-)

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1 Answer

No image is captured by the screen itself (LCD screen works but completely dark).


Did you try pressing the display button several times? in both viewing mode and record mode? Cycle through all display modes, s you get used to the button, so it does not trow you off when it happens again.

Feb 16, 2015 | Canon Digital Cameras

1 Answer

S1IS canon camera


Hi,

Apparently the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all.

To determine if the CCD (image sensor) is working properly, follow these steps:

1. Insert a memory card with known good images on it into the camera.

2. Power the camera on to the Playback mode.

3. Press the DISPLAY (DISP) button to enable the LCD panel, and observe
the LCD.

a. If the images are displayed properly, please proceed to step
four.

b. If the images are not displayed, or a "NO IMAGES" message
appears, please ensure that the memory card contains known good images.

c. If the card contains known good images, and the issue persists
with a second memory card, the camera will require service.

4. Switch the camera to the Camera mode. You may use any shooting mode
(i.e. Auto, Manual).

5. Press the DISPLAY (DISP) button to enable the LCD panel.

6. Point the camera at a well-lit scene and observe the LCD and/or
viewfinder. If the scene the camera is pointed at appears on the LCD
and/or viewfinder, the CCD is operating properly. If the LCD and/or
viewfinder remain black, the camera requires service.

Effective immediately, and regardless of warranty status, Canon will
repair, free of charge, products exhibiting the above-mentioned
malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.



Regards.


Dec 01, 2009 | Canon PowerShot S1 IS Digital Camera

1 Answer

Flashing horizontal stripes on screen while shooting


The following is from Canon. You can send the camera back for free repair. Hope this helps.

It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Based on the information you have provided, it appears that you may have encountered this issue. To determine if the CCD (image sensor) is working properly, please follow these steps:

1. Insert a memory card with known good images on it into the camera.

2. Power the camera on to the Playback mode.

3. Press the DISPLAY (DISP) button to enable the LCD panel, and observe the LCD.

a. If the images are displayed properly, please proceed to step
four.

b. If the images are not displayed, or a "NO IMAGES" message appears, please ensure that the memory card contains known good images.

c. If the card contains known good images, and the issue persists with a second memory card, the camera will require service.

4. Switch the camera to the Camera mode. You may use any shooting mode(i.e. Auto, Manual).

5. Press the DISPLAY (DISP) button to enable the LCD panel.

6. Point the camera at a well-lit scene and observe the LCD and/or viewfinder. If the scene the camera is pointed at appears on the LCD and/or viewfinder, the CCD is operating properly. If the LCD and/or viewfinder remain black, the camera requires service.

Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned
malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

We would like to send you a pre-paid shipping label so that you may send your camera to our Factory Service Center for repair. Please reply to this message with the following information so we may send the label:

1. Full Name:
2. Company (if any):
3. Shipping Address (include Street, City, State and Zip):
4. Phone Number:
5. Digital camera model:
6. Camera Serial Number:
7. Date the camera was purchased:

NOTE: We are unable to ship to a PO Box, FPO or APO addresses.

Once again, your satisfaction with our products is extremely important to us. We are sorry for any inconvenience this issue has caused you.
Please be assured we are doing everything possible to ensure your satisfaction.

We look forward to your reply with the information we have requested regarding your Powershot S1 IS.

Thank you for choosing Canon.

Sincerely,

Ronald
Technical Support Representative

Special Note: Certain issues are very difficult to resolve via email.
If your question remains unanswered after you have received this email,
you may call our special toll-free number for email customers with
unresolved issues and speak to a technician by dialing 1-866-261-9362,
Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m. -
8:00 p.m. ET (excluding holidays).

If you prefer to continue to communicate via email, reply to this
message and we will respond as quickly as possible.

Apr 21, 2009 | Canon PowerShot S1 IS Digital Camera

1 Answer

Canon PowerShot S1 IS Watercolors


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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That is normal. Didital SLRs are different in this respect from digital compacts .

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Have you tried it with another card? might help to narrow it down. Post back

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1 Answer

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If you turn on the back LCD, the electronic viewfinder will remain on while in a shooting mode. There is no setting on the camera to use only the back LCD monitor while shooting. If you playback images in the Play mode, only the LCD monitor will turn on. However, if you press the Monitor button while in the Play mode, than the back LCD monitor will turn off. The image will display only in the viewfinder LCD.

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1 Answer

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If you turn on the back LCD, the electronic viewfinder will remain on while in a shooting mode. There is no setting on the camera to use only the back LCD monitor while shooting. If you playback images in the Play mode, only the LCD monitor will turn on. However, if you press the Monitor button while in the Play mode, than the back LCD monitor will turn off. The image will display only in the viewfinder LCD.

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