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Hello, my hp compaq nc6400 is getting heat a lot and after a few minutes on it shuts off, then i chek the heat sink was hot , but the fan is working fine, could be a faulty heat sink ??

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  • RUI MOREIRA
    RUI MOREIRA May 10, 2010

    WELL THE FAN IS WORKING FINE AND IN THE PLACE THE FAN BLOWS IS COOL BUT IN THE TOP OF THE PROCESSOR IS HOT

  • RUI MOREIRA
    RUI MOREIRA May 10, 2010

    TANKS FOR THE HELP

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Hi! It may not be a heat sink problem, but i believe that its a fan problem. You may think that the fan is working fine but the question is, is it strong enough to drive away the heat. Replace the fan, make sure that its strong enough to drive away the heat and I assure you it will be resolved. Hope this helps and have a good one!

Posted on May 10, 2010

  • dj_relly999
    dj_relly999 May 10, 2010

    Alright, thanks for the clarification. I would suggest that you replace the heat sink. It could be the one that needs replacement. Good luck on this.

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