Question about Philips (JR4DVDRWK/00) DVD+RW Burner

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I have purchased a philips dvd writer model no SPD2414BM, in Feb 2009, it does not work. I want to know the warranty period for this dvd writer.

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12 months from date of purchase.

Posted on May 10, 2010

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The warranty period is usually 12 months unless you have purchased an extended warranty period.

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Download the software for free from this Philips support site

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Hello,

the laser (lens) of the Rom is very weak, that's why it cannot read DVD discs. DVD discs are usually larger that CD's and it takes an active lens to play DVD disc.

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Most of these products come with a one year warranty from the date of purchase. For many of models, it is possible to buy an exteneded warranty at the time of purchase.

You should contact the dealer where you bought your player to find out if it is under warranty or not. Your dealer can send it in for warranty service, or give you the instructions of where to send it if he does not do this type of service.

If you have to pay the labour and parts to service these players, usualy it is not cost effective to service them.

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it's not you. if it is not playing any disc and your on correct video input for tv call philips at 1-888-744-5477 and they will help with exchange process as these are exchange warranty models. if your still within grace period for retailer i would recommend taking back to retailer if possible as it would be quicker

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