Question about HP LaserJet M5035 MFP Printer

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Printer is not sending nor receiving faxes, can't

Printer is not receiving faxes or can't send faxes or emails or scan. Can only print from pc

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  • 144 Answers

This may be due to the following reason
1. Reinstall the printer software with the available cd. 2. Check for any loose connection in the cable. 3. For manual click the link below and check other reason 4. Else call the customer care
http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/product_pdfs/2512308.pdf
Kindly rate my help+ Thank you

Posted on May 10, 2010

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Posted on Jan 02, 2017

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Hp 2140 printer


You can't send a fax to your computer.

Sep 23, 2013 | Computers & Internet

Tip

Can I send and receive faxes from my computer ?


Yes. You can. You will need a telephone line, a modem and a scanner, along with your computer. And before you can send and receive faxes from your computer, you will need to install the fax component. This fax component is not installed in Windows XP by default.
How to install the Fax Component:
Go to Start Button -> Control Panel -> Add/Remove programs ->Click on Add/Remove Windows Components ->Click in the Fax Services check box and click Next. Now you will see a Windows Component Wizard, which will setup the Fax service in your computer. Make sure the modem and telephone line are connected to your computer, along with the Scanner.
Now you have to configure the Fax component in your computer. In order to do that, you have to go to the Fax Console which is located at
Start Button ->All Programs->Accessories->Communications->Fax ->Fax Console
fax_xp.gif In the Fax console, click on the Tools Menu and select Configure Fax - this will start the Fax configuration wizard. Click Next to start configuring the fax service in your computer.
Enter your Name, Your Company's name and your fax (Telephone) number on the Sender Information page.
Your modem will be selected under Select Device for Sending or Receiving Faxes - if you have more than one modem, you will have to select the correct device to send and receive faxes in your computer. You will also have to specify if the send and receive options - whether you will manually answer incoming faxes or if you want your computer to automatically answer them for you.
Remember to Enter your Company's Name and Fax Number under Transmitting Subscriber Identification(TSID) and Caller Subscriber Identification (CSID). These fields are very important.
Now, under Routing Options, you will need to specify where incoming faxes are going to be stored in your computer. You can specify a local folder or just let it go to the default location, which is the Fax Console.
You can change these settings anytime you want by running the Fax Configuration Wizard again from Tools -> Configure Fax.
Sending Faxes from Your Computer
You can fax any document that is stored in your computer. You can also scan a document and fax it by sending it to the Fax Printer in your computer.
To fax a document from your computer, Click on the File Menu of the document and select Print. Then under print (or Print Setup), select Fax in the Printer Name box. This will open the Send Fax Wizard. You can also use the option called Send To and select Fax Recepient if you are using MS Office.
As soon as you hear your computer dialing, the Fax Monitor (as shown in the image below) will start up
fax_monitor_xp.gif How to Fax Scanned documents:
Another way to send a fax from your computer is to scan documents and then fax it through your Fax Printer. This can be made possible by using your scanner software. You can also fax from a scanner using the tools provided by Windows XP.
For this, go to the Control Panel and click on Printers and Other Hardware, then select Scanners and Cameras and then, double-click on the icon for your scanner to start the Scanner and Camera Wizard.
Then, on the Choose Scanning Preferences page, click Grayscale Picture and then click Preview to start the scanner.
Provide a name and location for the scanned document.
Now, go to the saved image which you scanned just now and right-click on it and select print - This will start the Photo Printing Wizard.

Click on the check box for the image to be faxed and select Fax as the printer you want to use.
When you finish the Photo Printing Wizard, the Send Fax Wizard opens and you proceed as described in the procedure for sending a fax from your computer.
Faxing from MS Outlook:
You can also fax from MS Outlook by adding the Fax Transport Service as an email account.
Receiving faxes on your computer.
Remember, you have already specified where the incoming faxes should be located and also how you wanted the incoming fax calls to be answered -manually or automatically. The Fax Monitor opens up automatically when the modem detects an incoming fax.
To view an incoming fax, go to the Fax Console and click on Inbox. Double-click on the fax entry you have just received and it will open up in the Windows Picture and Fax Viewer. Fax files are images in TIFF format so they cannot be edited. But u can print it out or email it to anybody else as an attachment.

on Jul 06, 2010 | Computers & Internet

1 Answer

How to I turn off the automatic printing of the fax logs.


To change fax confirmation
1. Press Setup.
2. Press Print Report, and then Fax Confirmation.
3. Press the right arrow button to select one of the following, and then press OK.

Off - Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send - Prints a fax confirmation report for every fax you send.
On Fax Receive - Prints a fax confirmation report for every fax you receive.
Send & Receive - Prints a fax confirmation report for every fax you send and receive.

May 03, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

How can I get a FAX Confirmation printed out on the HPJ4680?


If you require printed confirmation that your faxes weresuccessfully sent, follow these instructions to enable fax confirmation beforesending any faxes. The default fax confirmation setting is Off. This meansthat a confirmation report is not printed for each fax sent or received. Aconfirmation message indicating whether a fax was successfully sent appearsbriefly on the control-panel display after each transaction. NOTE: You can include an image of the first page of the faxon the Fax Sent Confirmation report if you choose On Fax Send or Send &Receive, and if you scan the fax to send from memory To enable fax confirmation
1.Press the (Setup) button.
2.Press right arrow to select Print Report, and then press OK.
3.Press right arrow to select Fax Confirmation, and then press OK.
4.Press right arrow to select one of the following, and then press OK. Off Does not print a fax confirmation report when yousend and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every faxyou send.
OnFax Receive Prints a fax confirmation report for every fax you receive.
Send& Receive Prints a fax confirmation report for every fax you send andreceive

Jan 10, 2011 | Office Equipment & Supplies

1 Answer

Brother (MFC-7340 FAX, Scan, Print) - Can send FAX...


Be sure to have a noise filter on the ADSL line so the line quality is good enough to send and receive faxes.

May 20, 2010 | Brother MFC-7340 All-In-One Laser Printer

2 Answers

HOW TO EMAIL SCANNED DOCUMENTS FROM HP J4580 DIRECTLY?


It is not possible to email the scanned file directly through the printer. However, you may send fax over the Internet

You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the device. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium. For information on changing this setting, see Set the fax speed. If you have questions about internet faxing, contact your internet faxing services
support department.

(Ref from the manual of the printer.)

Hope this helps.

Jan 23, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

How do I get a fax conformation?


This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.

Aug 14, 2009 | HP OfficeJet 4315 All-In-One InkJet...

2 Answers

Can Lexmark X2600M printer scan documents to email?


If I'm understanding your question, this printer can print, fax and scan. So, you can scan an item, save in a file and send as an attachment in an Email. Hope this helps.

Aug 09, 2009 | Lexmark X2600 InkJet Printer

1 Answer

I CAN`T SEND A FAX


Fax machines are sorta like printers, sorta like scanners, and sorta like dial up modems all wrapped into one expensive box.
1. First thing to make sure of is that you are hooked to a phone line. most fax machines have a phone handset that you can make calls from. Call someone and make sure that works. If So, you are able to connect to phone networks, and should have no trouble sending or receiving data. If you have a dead line or no sound, check the line and check the power. (its always the easy stuff that is overlooked, just check it and make sure).
2. If this fax machine has computer interface, (usb port or parallel cable port), see if you can scan with it. Drop a document into the scan area and see if the computer can scan an image from the scanner. If the scanner works, you can scan images into the fax machine to be sent to the fax number. (If your fax machine does not have a scan to computer feature, skip this.)
3. if your fax machine has a print from pc feature, try to print a document to it from your computer. If you can print, then the printer works, and you can receive faxes. (if your fax machine does not have a pc printing feature, skip this)
4. Here is how a typical fax machine works. You place the document or image into the scanner feed area. You press a big button that usually says "fax" and then, a screen pops up saying to dial the number. You dial the number and press SEND. once you press Send, the machine will scan the document, dial the number and sing a little dial up modem song awaiting a response from the receiving machine. the receiving machine acknowledges the fax, and the singing is no longer audible (but it continues because the modem song is actually data transmission/reception). after about 20-60 seconds, the fax completes and the call ends. As for the particular model you have, the functions should be about the same, though the buttons and arrangements may be different. FYI, you can send a fax straight from the PC too, if you have a dial-up fax/modem card.

Jul 03, 2009 | Brother Multi-Function Center MFC-665CW...

1 Answer

Brother MFC 8860DN: Send Problems


Update the firmware and it does support SMTP-AUTH

Nov 04, 2007 | Brother MFC-8860DN All-In-One Laser...

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