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www.soleusair.com/Manuals/2013%20Manuals/.../PH4-13R-01_Manual... Thank you for choosing a Soleus Air Portable Air Conditioner with Heat Pump ... owner's manual will provide you with valuable information necessary for the
Call tech support and they can give you all the info you need.
For Technical Support and Warranty Service
Please Call (888) 876-5387
Or Write To:
Soleus International Inc.
20035 E. Walnut Dr. N.
City of Industry, CA 91789 USA
www.soleusair.com
Here are the SoleusAir error codes...
e2 Room temperature outside of working range of unit (too cold).
e3 Faulty coils - Repairs needed.
e4 Internal frost in the unit - Defrost.
e5 General failure - repair needed.
e7 Reservoir full - Empty the reservoir.
If the unit is freezing up (frosting) you may want to check (clean / replace) the filters.
Here's the main page for your unit; http://www.soleusair.com/ph4_13r_01.html
Additionally, for help with repairs you may wish to give them a call.
The phone number is 1-888-8-Soleus. Your call will be directed to a Customer Service Representative Monday through Friday, between 8:30 A.M. to 8:00 P.M. EST.
Let us know if this helps or not.
~Thank you.
Remove the water tank and look or feel up to where the float is at and see if it is stuck in the raised position. This is what is keeping the light on and not letting the compressor start.
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