Question about Philips GOGEAR SA6045 MP3 Player

1 Answer

FIle Format Not Supported

It was working yesterday but not now. Every song I place in my GoGear says that "FIle Format Not Supported". THey are all MP3s and they same stuff was working the other day, but after I added a few songs, none of them work now? I can't figure anything out. Any help out there?

Posted by on

  • 1 more comment 
  • chucktown843 Jun 06, 2008

    i put a video on there and it says file format not supported but it plays the new song

  • oliversaint Aug 25, 2008

    i put a new cd on my player and it comes up file format not supported why?

  • the yid Aug 30, 2008

    transfere a cd from laptop mp3 player says file format not supported and wont play songs even though there on mp3 player

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

The Mp3's might have been on a specific music service - if you don't resync within a certain number of days, or your subscription expires, you will get the File Format error msg. Just resync your player or renew your subscription (or get a different music service).

You can check out the FAQ on the Philips website, just in case you want to try their suggestions for the error msg
www.usasupport.philips.com - just enter in your model number, select the one without the "B" at the end of it

Posted on Mar 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Whenever i try to play a song on my phillips gogear vibe mp3 player it sais "file format not supported' and they are mp3 files.What gives?


"File format not supported" means that the song that you've downloaded into your MP3 player is NOT an .MP3 file format. For each MP3 player have their own supported file formats. You need to check the manual of your MP3 player to see what are the supported sound file formats (i.e. .mp3, .wma, .mp4). Then check the file format of the songs that are saved in your player.

If the songs are supported but you're still getting the error message, try to delete all the songs and then download the songs again and save it into your player. If the same problem occur, then it may need a firmware upgrade or reformat.

Thank you and good luck!

Oct 31, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

GoGear SA6045 will no longer play MP3s


have the mp3 player reset to original settings

Oct 25, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

File Format Not Supported


The songs may have been WMA's with a fixed term license. The license is now expired. They will need to be reacquired.

If you are certain that your songs are in mp3 format instead of WMA format, then your DB is corrupt, and you will need to run a Repair in the program called Philips Device Manager.

-Tha Mp3 Doctor

Mar 08, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

File Format Not Supported


The songs that you recently tried to add were either from: iTunes, DRM-protected WMA's, or songs with expired licenses - none of which will play on your Philips. Go ahead and delete the non-working songs off of your GoGear. When you re-rip the songs from CD, move the mouse over the Rip tab in Windows Media Player 11, click the black arrow under the word Rip, and go to Rip Options --> Format --> Mp3. Now, re-rip and then reload the songs.

Good luck!

-Tha Mp3 Doctor

Jan 31, 2009 | Philips GoGear Flash MP3 Player

1 Answer

Cant get go gear 4gb player to play on my usb head deck >:(


"File Format Not Supported" - SA6045/37
The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management."

If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by highlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneath the word "rip," and selecting "format", and then "mp3".

Good luck!

-Tha Mp3 Doctor

Nov 06, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Not playing song all the way and skipping


Make sure the songs are not samples-only first.

"File Format Not Supported" - SA6045/37
The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management."

If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by highlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneath the word "rip," and selecting "format", and then "mp3".

Good luck!

-Tha Mp3 Doctor

Nov 02, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Help? svp!


"File Format Not Supported" - SA6045/37 The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management." 
If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by  higlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneth the word "rip," and selecting "format", and then "mp3".
Good luck!
-Tha Mp3 Doctor

Sep 16, 2008 | MP3 & Digital Media Players

1 Answer

Problems putting ANY videos on Philips GoGear SA6045


Install and run the Media Convertor software from the product CD and follow the on-screen prompts. This will convert the video file to a .WMV file of the correct resolution for the player, and allow you to transfer the video to the player.

If this doesn't work, check that the original video format is supported by the convertor software.

Feb 19, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Philips Gogear 1GB - File format not supported


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Oct 29, 2007 | Philips GOGEAR SA6045 MP3 Player

8 Answers

File Format Not Supported!?!?!


did u guys try 2 transfer the songs in mp3 format? cuz if ur using an mp3 player and the format of the song is not mp3 then its obviously not gonna work... but if u did try that then no idea.

Aug 31, 2007 | Philips GOGEAR SA6045 MP3 Player

Not finding what you are looking for?
Philips GOGEAR SA6045 MP3 Player Logo

207 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips MP3 & Digital Media Players Experts

Herby0802

Level 2 Expert

48 Answers

Pieter Vleeshouwers

Level 3 Expert

1410 Answers

mac colar

Level 2 Expert

421 Answers

Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...