Question about Ricoh Aficio 450 Copier

1 Answer

Code SC 547 00

What is this code and how do we clear the open door symbol and the tool symbol so that the copier will start up?

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  • quilt Mar 28, 2008

    The copier is a Ricoh Aficio 340 and the screen said SC 547 00

    We can't use your Premium Assistance plan. We don't have a credit card and live 100's of miles from shops etc.

    Hope you can help, thanks

  • quilt Apr 01, 2008

    Our apologies for the delay in replying to you. Thank you so much your advice was spot on and the problem is fixed!

    We are most impressed with the service you provide and will certainly recommend you to others!

    Kind regards

    Quilt

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SC 547 is a fuser problem. Press clear modes, 1, 0, 7, and press and hold clear/stop/ Enter copy sp. Select 5 for mode. exit all of the way out, and recycle the power. If something in the fuser is bad, it will do it again. If it comes to ready, then the thermister is probably dirty. As for the door, make sure all are closed tight, including the lower right door.

Posted on Mar 28, 2008

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Well, you sound like you figured out part of your problem. If the open door symbol is showing, then you need to find out which door the machine thinks its still open.
Check all the doors, front, both right and left doors, and if the machine has a bottom console, then check those doors also.
I would open every door and reclose them again and see if you can get the DOOR OPEN symbol to go away. Need to start with the basic first.
Once this is cleared then we can see if we can troubleshoot any other problems.
(Most doors have a little stub that sticks out that either goes in between a sensor, or pushes on a switch to tell the machine that the door is closed.
If after opening and closing each door, and the machine still says Door open, then Next step I would take is to see if there are any places on the door that looks like a small piece of plastic might have broken off.
Let me know what you find.
Good luck.
Mac

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