Question about Sony Playstation 3 (PS3) Console

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I have a Playstation 3 that will read and play DVDs and Blu-Ray games, but will not even recognize my Netflix streaming video disc. what can I do if anything to fix it?

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Might be a setting or you might need an update.. i would call sony .. much better then some half *** solution from anyone online

Posted on May 10, 2010

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Playstation 3 not playing games but will play blu ray discs


Make sure that your firmware is updated correctly. Also make sure the games are the correct region for the unit you're playing on. You may have an incorrect region setup on the PS3. PS3 games are region locked, either being PAL or NTSC. If the PS3 is set to read PAL (by being set to a region that is PAL, like the UK, Europe, and Japan) it will not read or play an NTSC disc.

Misconfigured or corrupted firmware installations can also cause this problem. Furthermore, pirated games will not play, because they do not have the appropriate security key on the disc.

You can try testing this by creating a new profile on the PS3 and trying to play the games. If you can play them with the new profile, then there is a corruption with the old profile. If you can't play them in the new profile, then it could be the firmware.

Lastly you may have a blown drive. Most PS3 games are dual layer blu ray discs capable of storing large amounts of data. The blu ray drive in the PS3 uses a sequenced dual laser to read the game. If one of the laser emitters has blown, it won't read the game correctly. However, since it doesn't use both emitters to read blu ray movie disks or dvds they'll still play correctly.

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ok try doing a format and if that doesnt work then go get a new laser because games and blu ray take more power to work so the lens cant give that much anymore

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Your blu-ray laser is bad which is why it will still play regular dvds. Contact Sony to see if it is till under warranty.

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I just had a chat session with Sony and the BDP-350 Blu Ray can not stream video from Netflix or Amazon.
Julie_> Welcome to Sony Online Support. I'm Julie. Please allow me a moment to review your concern.

Julie_> Thanks for waiting, xxxx. I'll be glad to assist you with the information about the compatibility of the Blu-ray Player to stream the videos.

Julie_> I'm very sorry to inform you that the Blu-ray Player is not compatible to stream the videos from netflix.

Julie_> Only the BD-Live feature of the Blu-ray discs played in the Blu-ray Player can be streamed.

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It's a factory defect. I've fixed over 100 PS3's with the same exact problem. Your blu-ray laser went out. You need to contact Sony or if you're in Los Angeles you can contact me. I fix the problem for $120 and within 30 minutes. Sony charges $150+ and takes God knows how long.

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if your ps3 doesnt play ANY games or dvds, that may mean that the eye on the ps3(the thing that reads the disks and dvds) is malfunctioning, not moving efficiently enough to procces the disk, not recognizing the encrypted code on the disks, or the optical eye could even be scratched. the disk feed could also not be feeding the disk in far enough for the eye to read it. i would definitly suggest calling customer service and/or bringing the ps3 to an A+ certified technition to "diagnose" your problem.

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The Playstation 3 is very complex.Best thing to do is send in to Sony and have hem do it.

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