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I bought my printer 2 years ago, but only started using it about 5 months ago (my old Canon lasted longer than expected!). Therefore, it is not under warranty, etc. The problem is that the feeder tray paper, which is inconveniently underneath the printer, continuously (about every 5-10 pages) sticks and must be pulled out and reset. The paper appears to feed itself forward and then jam, since it is stuck forward in the tray. It is difficult to know how to place the paper in the feeder tray, since it slides forward whenever it is put into the printer. I would prefer to use the top "tray" as all my other printers have done--but it appears impossible to "default" it to the top tray. It is too tedious to choose it for each printing job. Is this printer a lemon, or are these problems ones that can be resolved? By the way, the last time I "paid" to get assistance on a Canon site (for my camera), I never received a reply from 2 questions. I hope this works.

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No its not impossible to default....

  • click start then printers and faxes
  • right click on your printer and click preferences *printing preferences)
  • what ever changes you make there will be the default setting for every time u click print!!!! change the settings here and the tray feeder to meet your needs , hit apply and your finished..
  • thats it,, now u have your top tray as the default tray>>

Posted on May 10, 2010

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I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

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