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When the oven begins to clean itself the lock isn't able to be unlocked until a minimum them is reached. Be sure to clean oil and other debris that's likely to catch fire because it's libel to get out of control
Hi jkschutz, Happy to help you! You are in warranty and I would advise you to call service. They are open 7days/24hours nation wide. call tonight! 1-800-905-9505 A&E factory service does most brands warranty services. Thank You for allowing me to advise you! Neil PS. Please leave a "Problem Solved" rating for me on fixya.com
On many freestanding stoves the lock motor is located in the right rear (looking from the front) with a long rod connected to the lock. remove the motor and unhook the rod from the motor cam. If it is a built-in over, sometimes bending a coat hangar into a hook and sliding from the right side into the lock you can unlock the door.