My best guess would be you have a bad motor coupler(a hybrid plastic/ rubber gear that acts as part gear, part shock absorber). Unless you lift the lid, it would sound like it is doing a normal wash and spin. The water still fills, the motor still runs, etc. To verify this, first unplug your washer. Pull it forward slightly and tilt it back about 6". Use a flash light to show you the underneath side. You will likely see black shavings, pieces of white plastic, or possibly even a mangled chunk of black rubber. This is what is left of your coupler. If you are able to verify this, grab your model number. Just lift the lid and look towards the rear where the lid and top of the unit meet. In the center where they meet you should see a plaque with your model number in it. Once you have your replacement coupler, here's how you replace it. 1st - Unplug the unit. Next, open your console. The most common ways to do this are either 2 phillips screws on the back of the console where it meets the top of the washer on the right and left hand sides or there are 2 cosmetic caps on the front of the console. Once you remove the caps, you will find 2 phillips screws to remove. Once the screws are out, pull the bottom of
the console towards the front and swing it up. (it should be hinged). Underneath, you fill find 2 large brass colored clips. Find the area where the clips go into the top of of the unit. Use a large screwdriver to simultaniously push down and push the handle
towards the back of the unit. This will let the clips out. Now, open the lid and grab the opening for the clothes and pull it towards you while placing your foot at the bottom center to keep it in place. Once you reach about 45 degrees forward, let both the bottom and the top come forward slowly at the same time. Now with the cabinet out of the way, look towards the bottom center of the machine. You should see a white piece of plastic
with two black hoses connected. That is your pump. Pry off the two clips holding it on. Underneath is your motor. On the right hand side there is a wire harness. Follow the 2 red wires. This is your capaicitor. If you touch the metal parts is can kill you. So,
pull the wires off, then touch a large screwdriver across the two metal plugs where the wires just were. It is now safe. Unplug the rest of the wires where they connect to the motor. There are 2 more clips keeping the motor in place. First remove the screws (they will be either 5/16 or 1/4" screws). Then again pry the clips off. There is a shaft on the back of the motor and a matching shaft behind it on the transmission. Remove any remaining coupler pieces. (you may have to pry or break off the remianing pieces) Take the new parts and press them on the shafts (I find using a spark plug socket and a hammer to press it on works best). Now re-assemble in reverse. If you didn't have the shavings or run in to any other problems, drop me a comment and we can keep working off this request for help. If it took care of it, please make sure to post a rating for this information. I look forward to hearing from you.
Jul 21, 2008 |
KitchenAid KAWS850L Top Load Washer