Question about Samsung Prostar DCS-24B-LCD Corded Phone

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We are unable to retrieve messages from one of our phones. I have tried unplugging and using another phone yet their is still a problem.

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I am assuming that this is a message and not a Voice Mail that you are having problems with on your softkey. You need to have a MSG key programmed for in-house messages or a VMMSG key for Voice mail, to check this dial TRANSFER 107 and use your volume keys to check how the softkeys are set-up. To re-program these I have posted you a training video. There are other videos on Youtube search 'abbeytel' or by following the link to

Posted on Dec 10, 2010


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