Question about Canon PIXMA MX310 All-In-One Printer

2 Answers

Can't print to mac wirelessly (could do it a few days ago)

Hi, I have a MacBook Pro and Airport Extreme. I was printing fine, wirelessly, until a few days ago. Now I can only print if I'm hooked directly to my computer via USB. If I try to print wirelessly I am getting an error message that says "no pages found!" (instead of "sending data") and then the status of the print job automatically goes to "stopped" without ever printing.  
Apple Support is telling me it's a problem with Canon's printer driver and Canon wont' help me at all because I'm using Airport.
Any suggestions?

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  • 6 more comments 
  • mmina Apr 01, 2008

    I have the same problem.... "no pages found" and then printer status moves to stopped. Happens both via airport extreme and through direct USB connection

  • Anonymous Apr 08, 2008

    Same problem

  • jordywax Apr 10, 2008

    same issue!

  • rhkmail Apr 13, 2008

    I can't believe it - that worked! Honestly, I was on the phone for almost TWO HOURS with Apple and I tried everything under the sun (or so I thought) - resetting the printing, uninstalling and reinstalling drivers, etc.  That was so simple.  Thanks so much!

  • Anonymous Jun 14, 2008

    I have the same problem on an MacBook. The AirBook works fine after selecting "Canon IJ Printer", but it doesn't appear on the MacBook - stupid.
    Does anybody know where to get the generic "Canon IJ Printer"?

  • weddingofzei Nov 09, 2008

    cant print wireless from mac to printer using airport

  • rhkmail Jan 04, 2009

    What error message do you get?


    After fixing the problem for a while, I then somehow "lost" the Canon IJ driver - and couldn't find my CD either. So I gave up on wireless printing for months. I was getting  an error message saying the "network host is busy."


    Then just a couple days ago I went to the Canon site and uploaded the most recent driver, then tried again and it worked. It sounds like you already have the driver? It's on the Canon website under "downloads and drivers" (or something like that) when you look up the MX310.


    Sorry I don't have any other suggestions s- this bothered me for MONTHS. So frustrating!

  • stagmanjoel Jan 28, 2009

    I can't print wirelessly using airport with mac

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2 Answers

I had the same problem until recently. You have to install the drivers FROM THE CD that came with the printer, instead of selecting the drivers from the default list. Then, when selecting which printer driver to use (you'll have two options) choose Canon IJ and NOT Canon MX310 series. This is a problem with their MX310 driver, which is solved using a default/generic Canon InkJet (hence, the IJ) driver. Hope this helps!
P.S. This only works on Mac OS X. I have yet to figure out how to print wirelessly through Vista. Will keep you posted.

Posted on Apr 10, 2008

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I have airport extreme and 4 apple computer(all with Leopard) connected, all is working well, except I  can NOT print wirelessly  via canon mx310.  The USB cable from printer is connected into the airport extreme USB hub,, and I have the lasted canon upgrade, do you  have any suggestions?
Thanks

Posted on Jan 03, 2009

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