Question about SimpleTech SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive - Blue

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SimpleTech External Hard Drive Problem

My PC cannot recognize the External hard drive when connected to my pc. I must hve deleted the software that came within the drive. Can someone send me the driver if you have one? Thank you.

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1 Answer

Won't recognize external hd


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement. Incompatible USB Port Problems SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. b> SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing.
Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.
Replacing a Defective Hard Drive You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Hope this helps.

Dec 11, 2012 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

My PC does not recognize the external drive 96300-40001-001


Driver Problem:

Check whether any other PC or operating system does or not.
If recognized insert the installation disc and reinstall the drivers for ur drive on your PC.
If not recognized again try the aabove installation.
If this fails, contact service centre or drive manufacturer's tech support.

Mar 28, 2010 | SimpleTech SimpleDrive 160 GB External USB...

1 Answer

SimpleTech 320GB External Hard Drive software.


Hello,

First of all make sure that the USB port that you are using to connect it to your PC is a USB 2.0 port, and not USB 1.0.

Also if it came with an external power, connect it to the external power before putting on your PC.

This is because the voltage supplied by USB 1.0 is lower than that of USB 2.0 and therefore might not be enough to power up your USB Drive.

The link to the driver that you requested is this:
http://www.simpletech.com/support/support_downloads.php

if it still doesnt work after doing all these, power up your system, and plug the external drive, then Right-Click on my computer icon, select manage, then go to Disk Management Option.

On the Disk management option Page you should see ALL the drives installed on your system, including the hidden ones, so what you will just do is, try and locate the one representing your flash drive, and right click on it. then select "Change Drive letter and Paths", and give the drive any new, unique letter (i.e alphabet) different from the ones already on your system, and click on OK.

This should make your Flash Drive to be detected automatically.

Try to keep me posted about the problem.

Hope this helps you out.
Goodluck!

Nov 19, 2009 | Computers & Internet

1 Answer

My compure wont recognize my external hard drive.


check if your external hdd connect to the pc.. cables is important..

Aug 24, 2009 | Computers & Internet

1 Answer

The computer does not recognize the Simpletech external hard drive. I plugged in a different external hard drive into the same USB port and the computer recognized it right away. What is wrong with the...


not all usb devices work on all machines
You need to find a driver or ask simple tech what the issue is i had the same issue with My WDC drive Western Digital gave me a driver after emailing them

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I have a simpletech pininfarina 500 external hard-drive and cant find driver software online to install it.computer also doesnt recognise it


I have found a driver page of simpletech:
http://www.simpletech.com/support/support_downloads.php
I believe that driver for your model is not available in the above link.
The drive would not be recognized when it is not compatible with your notebook hard disk.
I suggest you to contact simpletech for getting the drivers as they will have the hard disk drivers.

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1 Answer

SimpleTech not reconize by my computer.


hi there,

i will pass on what was given to me for information. if you are still getting power to the drive you can remove the external casing, remove your pc side panel, where you would insert memory and plug the hard drive into the tape inside your pc to see if the pc will recognize the hard drive. if you are not getting any power or platters spinning then it is more serious. i wish you all the best. cherie

Mar 22, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Computer doesn't recognize the external drive


I asume the connection is via an USB?
Try another usb-port and see if that helps, if not try to connect the disc on another PC (maybe a friends pc) and see is that pc recognize the disc.

Good luck!

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