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Kenmore micowave the micowave keep telling me it locked how do I unlock it?

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IF IT IS THE KEYPAD THAT IS LOCKED, ONE OF THE TOUCH PADS SHOULD BE HELD FOR 5 SECONDS TO UNLOCK THE
TOUCH CONTROL.YOUR INSRTUCTION MANUAL WILL TELL
YOU WHICH PAD TO HOLD. IF NOT AVAILABLE, TRY EACH PAD, ONE AT A TIME. HOLD EACH PAD FOR 5 SECONDS.
IF NO RESPONSE, TRY THE NEXT ONE. WHEN YOU FIND THE ONE THAT UNLOCKS THE CONTROL, WRITE IT DOWN
FOR FUTURE REFERENCE. THAT PAD WILL ALSO LOCK THE CONTROL WHEN HELD FOR 5 SECONDS.

Posted on Mar 28, 2008

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It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.

The lock / unlock procedure will be covered in your owner's manual.

Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.

If you don't have your manual, you can get one here. (Enter your model number without any spaces)

We're happy to help and we appreciate your thoughtful rating of our answer.

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It sounds like the keypad is worn out. The fact that you can get them to work sometimes by what direction you push on them, tells me that the contacts are not working correctly.

Did you have this problem prior to the fuse blowing or did it start after you replaced the fuse?

I don't believe the fuse blowing is related to the keypad problem. I also don't believe that you have a microprocessor problem because you say that the function buttons work but the number keys don't work right. If the microprocessor was faulty, it would not be able to read any of the keys.

The fact that the number keys are not working doesn't surprise me. When you go to cook something, you will press the number keys several times, while only pressing start or stop once. This is why your number keys have worn out first. These keys have a limited number of cycles (presses) and it sounds like its time for a new keypad.

Please let me know if I can be of further assistance to you.

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