An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: aggitator is lose small items (socks) fall down...
When the wash plate is loose (can be lifted up and down) it means that your washer needs a u-joint kit. Yes, Whirlpool actually came out with an entire kit for this.
Tightening the bolts (actually there are 6 of them) won't fix your problem. The kit number is 285927. There's an instruction sheet included with it.
After you get the kit and are ready to install it, remove the white plastic dome by inserting a flat screwdriver into the 4 small slots (look closely and you'll see them) and lifting up at the same time.
*Beware... this is a MAJOR job. Be prepared to spend a long time on it. You'll need to lift the top panel, remove the balance ring, remove the wash plate, remove the drive block nut (<---sometimes requires a torch), etc... It may not be something you wanna jump into. Call an appliance repair outfit and ask them what they'd charge to install one if you ordered the part.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
get to the back of the unit and take out the 2 screws on the back of the lid . remove the lid. look at the front electrical panel -remove the screws holding it in place. look inside the unit on the right and left side -- there may be 2 screws holding the front on - about 7 inches down. there may be two screws also at the bottom of the front panel. If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all. If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions. If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.
Losing small socks or items of clothing in your washing machine can end up as a costly repair. This can be avoided especilly when washing baby socks ect by placing items that are very small inside a pillow case and using a rubber band to place around the top.Less chance of damage to machine, and less odd socks comming out of machine.
May be more socks stuck again. Best thing to do is check the filter once a week if it's on the outside of the machine. The ones that are not easily accessed usually don't get touched till a problem arises so to stop small items disappearing and ending up in the filters get a small net bag that has a good form of closing it to put the small items in and then stick the bag in the wash.
remove the dispenser in the top of agit . under it is a bolt. remove bolt. it holds it down . if it won't pull by hand then we use a ( agi tamer. this is a split inner tube type/very flat with a split in it . slide under agit and add water and up it comes . 5 min. .. i don't think something is under the agit I belive the trans is failing . but you need to look . . agit needs to be removed to repl trans anyway ..mm
If you mean the inner drum - remove the agitator, pull off the sofetener cup and remove the 15mm bolt down inside to remove agitator, then secure inner drum to center bearing.
If you mean the outer drum, check the holding down springs visually, remove the front panel by inserting a flat blade approx 4" from each side at the front to release clips, then remove 2 small bolts to remove front panel.
Also check and replace drive belt, tilt machine backwards to gain access underneath.
Where the front panel and the top of the machine meet, there is a crack. When using a flashlight, you will see 4 items in this crack. 2 are green 2 are black. The black peices are support studs, ignore them. The green one's are clips that hold the top to the front. Using a putty knife (easier) or a small flat head screw driver (a bit more difficult) push one of the green clips towards the rear of the machine while lifting on the top. Only lift slightly (too far and it will bind on those support studs I told you about) Now press the clip on the other side and lift the top up. Now you should see your tub (from a new perspective) you will see a plastic ring around the top of the tub. Disconnect the green clamp on the hose towards the left rear using a pair of pliers or channel locks. The ring is held down with clips all of the way around the tub. By pressing down over each clip and pulling the lips slightly forward, you can remove the top ring. The rest is the easiest part. In the center of the basket, there is a small cap. Rremove this with a small flat head screwdriver. Remove the bolt that is underneath the cap. Now lift the whole basket out. If your small items get too far (ie, the pump), remove the back panel. On the left hand side you will see a small black hose towards the botom. this connects to the pump. Forign objects can ldge in here keeping it from draining also. If you disconnect the hoses, have something handy for all of the water to go into (large wet vac is usually the best). Drop the 3 #20 torx screws and the pump will come down and you can remove the obstructions.
try cleaning out the filter - it's behind the bottom panel (three screws to remove) you will see a round disk - unscrew it and pull out the filter. I have to clean ours every six months - it's too bad GE didn't put it in their manual, that this needs to be cleaned periodically.