Question about Microsoft Xbox 360 Console

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Xbox disc reader does not think a disc is in tray for xbox 360 games

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This is a common issue.
1. Make sure your disk is clean. Dirty disk can cause disk reading issues.
2. Clean the drive with a CD/DVD laser cleaner.
3. Replace the laser. You can get a replacement from Ebay for $10-15. Make sure you get the right one for you drive. There are several different models.

Posted on Jun 02, 2010

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1 Answer

Xbox 360 wont read games


Hello Shawn Francis,

This problem happens to a very high percentage of consumers of the Microsoft Xbox 360 Console, so there is no need to fret. The "Open Tray" problem is a common problem, thus' there is a way you can fix it. Most solutions require you to open the console, unless the solution is banging on the top of the console, which I don't recommend.

- Reader -- When your Xbox 360 console is opened, open the disk tray and inspect the reader. This may be dirty. Try to clean it off with rubbing alcohol and a q-tip. There is NO need to assemble the xbox back together when doing each step. Plug in all needed cables into the Xbox 360 and try BEFORE you re-assemble it.

- Magnet -- Inspect the top cover of the disk tray and you will see a black circle, and on the other side, (underneath the sticker,) a silver circle. That silver circle is the magnet that keeps a game disc in place as it spins. It may be out of place, and causing the game disc to move everywhere, not letting the reader read it. There are several methods to take the magnet and the black holder off of the disc tray top cover, just try a YouTube search. Once that is off, you can place the magnet and the black cover onto the Xbox 360 disc spinner, and the disc tray problem will most likely be solved.

If you have any other problems, or concerns, feel free to contact me at any time.

Dec 27, 2011 | Microsoft Xbox 360 Console

1 Answer

I have a game and i won't work anymore


It is probably scratched, or have became dirty, unless there might be a problem with the xbox laser-reader.

Try with other games, and if there is the same problems, it might be the laser-reader.

If it might be the laser-reader, you should try ejecting the disc tray, remove the disc if there is one, and try to blow "downward", because there might be dust on the reader, which can give the xbox problems with reading discs.

Nov 16, 2011 | THQ Saints Row 2 for Xbox 360

1 Answer

(Saints Row 2) when im driving i get stuck and i m invisible what do i need to do?


You should checkl your game disc for scratched or dirt.

If there is scratches on your disc, that might be the problem. If you go to your nearest GameStop, there is normally a "disc-fixer" which they can use on your disc, for not that much money. And that will fix your disc, and make it less glitchy/reaable.

If that's not the problem, you should try ejecting the disc tray, and blow "downward" into the xbox,, and onto the opotic reader, because if there is dust on the reader, that will make it much more difficult for the xbox to read the discs.

Jul 30, 2011 | THQ Saints Row 2 for Xbox 360

1 Answer

My xbox 360, has a problem i put in a new clean disk(game) into the xbox . it is a xbox 360 game and every time i put in a new clean disk the xbox says (open tray)


The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out.

The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

If you click into the following U.S. based website, you can find more information about this issue, the parts to fix it yourself and you can also send your XBox 360 to them to have it repaired:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_13.jpg

Jun 21, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 elite keeps on saying open tray even though i have a game in i would open it than it would read for about 2 seconds than say open tray again and i dont want to take it apart to void my warranty


The warranty on the XBox 360 is ONE YEAR. If you have had it for more than a year, there is no more warranty to be void. You can open it.

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can click into the following website for more information, as well as parts to fix this issue:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_10.jpg

Jun 20, 2011 | Microsoft Xbox 360 Console

1 Answer

When I put in Call of duty Black ops in my Xbox 360 it keeps telling me to open and close tray reapeatidly


The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can find more information, along with any parts or repair services you need to fix the issue yourself (or have them fix it) at the following page:

http://store.richspsxparts.com/howtofixxb36.html
vidgamefixer_7.jpg

Jun 17, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox always says open tray and close tray, it wont play my games, no red ring


The disc tray is messing up. The same thing is happening with my 360. Here are two different suggestions:

  • Put the disc in the 360, and then turn the console off. Turn it back on, and it might start playing the game for you. This has worked for me a few times.

  • Call Microsoft's Support line (I think it's 1-800-MY-XBOX in the US), and tell them about it. If your console is within warranty, they should repair it for you, free of charge.

Sep 07, 2009 | Microsoft Xbox 360 Console

1 Answer

When i try to play a game disc, my xbox 360 says "open tray", meaning that it cannot read my game disc. i think the disc reader is broken


You are correct. your optical lens assembly has failed. the tracking motor and lens are both burned out at this point. it is cheaper to just replace the entire DVD-ROM in this case.

You can purchase the optical lens assembly separate but, this repair is very hard to pull off if you are not a skilled Microsoft tech. replacing the entire drive is simple and easy. its plug n play.

Jun 18, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox 360 disc tray open


i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

Apr 28, 2009 | Microsoft Xbox 360 Arcade

2 Answers

I put disc in the disc tray and says its reading then it just says: open tray?


wel then theres a problem wit either the game or the reader under the disc tray

Apr 14, 2009 | Microsoft Premium System for Xbox 360

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