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I cannot get my printer installed with the CD that comes with printer

I have inserted my CD that comes with the Lexmark 2500 printer and I am unable to install my printer. What am I not doing correctly?
Please help!

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I can not scan documents with Lexmark 2500 Series via Windows


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Disconnect the printer from your computer. Reboot your pc. Unplug the re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Also, make sure the Lexmark OCR scan software is installed on your computer. The scan software is available only on the install disc. Insert the cd in your hard drive to install the software. If you lost the disc, please contact Lexmark technical support for additional assistance.

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  • Is the Lexmark CD a CD or DVD? If it is a DVD format, and many are today, you will need a DVD drive to read the data.
  • Is the CD drive working otherwise ? To check, put in a music CD and see if it plays. If it doesn't the CD Drive is likely defective, or not properly connected. In that case, you can download the drivers from Lexmark via the internet.

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hello b brock

Drivers and Downloads - Lexmark

pop in to the above and select your o/s etc and download fresh drivers .


uninstall any other drivers you may have installed for your printer clean them off and try a fresh.


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Please follow the link below to get the driver for your printer
http://www.drivershq.com/Drivers/VistaDevices/Lexmark-2500-series-scanner-driver/7990/Drivers.aspx

Please rate accordingly
Thank you
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