Question about Kenmore Elite 45986 Front Load Washer

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I keep getting a F DL error message with my Kenmore Elite HE4t front loading washer. I can not get the washer to do anything... not even open... my clothes have been stuck in the washer for over 3 days now... please help me :)

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I have exp. this problem before. I know of 3 causes for it.

1. The door lock is faulty. You will need to call Sears in for this. This wasn't my prob., but I got a free door lock replacment, anyway.
2. The washer shook loose a control wire to the circuit board. This can be caused by excessive vibration. You need a special type of screwdriver to open the top by removing the 2 screws in the top corners on the back. Slide the top off, push all the wires in, JIC, then put the top back on. Easy fix. I solved not having this happen by using the high spin speed instead of the extra high speed spin.
3. The control board is faulty. Call in a service man, pay $a lot, he will order the boatd, wait 2 more weeks so he can get it, let him install it, pay $a lot, use only HE detergent, or else this will happen in about another year.

Posted on Jun 13, 2010

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"Fdl" is a door latch error code. This is an indication of either a defective door latch, defective Central Control Unit (CCU), or an interconnecting cable problem between the two. The following link explains how to troubleshoot the problem:

http://www.fixya.com/support/r4490349-fdl_error_code

I have included parts resources, if required, and the steps required to replace any defective parts. Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If the door remains locked and will not open, the following link explains how you can use the manual release to get the door to open:

http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_

Since it has been several days, you may also want to try using a wet/dry shop vac to pull a vacuum on the drain hose to try to pull as much of the water (if any) ot of the wash tub BEFORE opening the door. The water can become sour and may have a strong odor.

NOTE: For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.

Posted on May 09, 2010

  • Jeff Rockwell
    Jeff Rockwell Jun 14, 2010

    You DO NOT have to call Sears or any other repair service to repair this problem. The only way you're going to get a free door latch is IF your washer is still under the manufacturer's warranty or a service plan through Sears. Even the control board (if required) can be purchased and installed by the any "do-it-yourselfer". The Sears website will often sell a refurbished version fo the control board for about half the price of a new one.



    I provided specific guidance on how to replace the door latch (if required) and how to troubleshoot using the tech sheet. Why pay the added cost of a service call and labor charges and have to wait two weeks for a repairman to show up when you are given FREE advice? This isn't rocket science. If you have questions, please POST BACK and ASK.

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