Question about Canon MX300 Office All-In-One Printer

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  • Anonymous Apr 17, 2008

    my fax keeps redialing won't send fax mechine recommends a new c-crt help

  • bill041 Jun 09, 2008

    was sending fax but had message about new c-crt . i ignored it and fax went thru okay , i still get the message and not sure what they when they say c-crt . unfortunately my help line is in Thai which i can't read

  • IvoneMack Aug 15, 2008

    I live in California and I'm waiting for a fax from Chicago. the phone rings and a message comes up that says "recommended new B-CRT". The machine shows it's in memory but it won't come out my end. There is nothing I can do. It has been faxed twice already to no avail. Can you help me?

  • Anonymous Jan 10, 2009


  • Anonymous Feb 02, 2009

    recommend new c-crt

  • Anonymous Mar 27, 2009

    i have this problem:appear on the screen recommend new c-crt.what this mean because i don't know.

  • Anonymous Apr 28, 2009

    I keep getting the "reccomend new c-crt" too. I have been unable to fax anything. I get the fax confirmation sheet which states that the line is busy. This is so frusterating!

  • JoElizabithA May 05, 2009

    How do you fix RECOMENDED NEW C-CRT



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Replacing An Ink Cartridge Use the following procedure to replace empty ink cartridges or when an ink cartridge error appears.

  1. Confirm that the printer is powered on

  2. Lift the Scanning Unit (Printer Cover) with both hands, and pull the Scanning Unit Support down into place (A).

    Note: After confirming that the scanning unit support is fixed into position, release your hands.

    CANT FAX - opentop.gif

  3. Press down on the semi-circular tab located on the top of the cartridge to release the cartridge and then remove it.

    Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.

    *Optional cartridges PG-40 and CL-41 shown in examples

  4. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

  5. Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.

    Note: - Do not attempt to reattach the protective tape once you have removed it.
    - Do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.


  6. Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*

    *One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.

  7. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)


  8. Confirm that the ink cartridges are installed properly.

    <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

  9. Fold the scanning unit support and close the scanning unit (printer cover).

  10. Wait until the preparatory operation is complete; it takes about one to two minutes.

Posted on Mar 31, 2008

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RECOMENDED NEW C-CRT mx310 what can i do to fix it?? i cant get the solution above? wwhy to change the cardige while the problem is with fax??

Posted on Jun 15, 2009

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Why you have to change the color cartridge to fax is beyond me...

Posted on Jul 15, 2008

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Posted on Jan 02, 2017

  • 63 Answers

SOURCE: What does it mean when it has "Recommend new c-crt" ?


try to go this website.

hope this could solve your problem.

rate me. thanks

Posted on Mar 21, 2009

  • 2306 Answers

SOURCE: Hi, I got a message: received in memory - recommend new b-crt

The b-crt is the black ink cartridge, when you put in a new one, it will print the fax for you.

Posted on Jun 22, 2009

  • 36 Answers

SOURCE: error message recommend new b crt what does that

i dare say that means you have run out of black ink, B = black, CRT = cartridge

Posted on Mar 16, 2010

  • 623 Answers

SOURCE: What does recommend mean when I'm trying to fax on

Probably means to replace the c-crt (ink cartridge c).

Posted on Apr 28, 2010

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1 Answer

Keeps saying recommend new CRT. What is a CRT, have looked through manual but cannot find anythjing relating to this message


CRT is the cartridge and if it says recommend new one you need to install a new cartridge!Hope it helps!!

Sep 13, 2011 | Canon FAX JX200 Fax / copier Plain Paper...

1 Answer

What does it mean when the cannon says recommend new b crt? How can I get my fax?

I have never heard of this error. But it looks like it is saying recommend new black cartridge??

May 10, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have the machine fax Canon Pixma MX 300. It writes "Recommend new C-CRT". Please, explain me what it means.

If the machine is a color printer it may mean Recommend new Color Cartridge. The color cartridge may be low on ink or defective.

May 18, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

What does recommend mean when I'm trying to fax on

Probably means to replace the c-crt (ink cartridge c).

Apr 28, 2010 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Hi, I got a message: received in memory - recommend new b-crt

The b-crt is the black ink cartridge, when you put in a new one, it will print the fax for you.

Jun 22, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Problem with faxing

Goi to

put "recommend a new c-crt" in the question box. Select the ERROR LCD: RECOMMEND NEW C-CRT answer and follow the instructions to clear the cyan cartridge error. This should take care of the problem. Let me know if this doesn't work. Thanks.

May 08, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Fax on mx310 canon

It's recommending replacement of the color cartridge. The part number needed is the CL-41, or the CL-51 which is the high capacity cartridge.

Apr 23, 2009 | Canon MX310 Office All-In-One Printer

1 Answer

New crt?

CRT means cartridge on a Canon fax. The FINE cartridge needs to be replaced.

If you need further assistance, please post back. Otherwise, thank you for using and rating FixYa!

Jul 02, 2008 | Canon FAX-JX200

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