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Hi, I have a pc hp 2002 xp and the volume is on but no sound is coming out,did I mute something or what? I called hp support and they had me on the phone for 3 hrs today with no results. Can anyone help me please...I hear static coming from the volume and I can't hear any music or any sounds at all. I think something got muted by accident..thanks cathy

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  • cpartridge Mar 29, 2008

    ty but my 16 yr old grandtr fixed my sound. There were some mute boxex checked and she unchecked them and the sounds are now working. thanks for your interest in helping me though,cathy

  • Mark Williams
    Mark Williams May 11, 2010

    On the system tray by the time is there a speaker with a red line through it? If so right click on this and open volume control and make sure no mutes are checked in the controls that come up.



    next if that doesn't apply, click on start, right click on my computer, left click on properties, select hardware tab, select device manager, under audio devices are there any exclamation points or is there a question mark for unknown audio devices?

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It sounds like a hardware fault to me

Posted on Mar 28, 2008

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