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GE Monogram ZIS36 Side by Side refrigerator built-in about 15 years old. Defrost problem. Freezing compartment has ice running down the sides. Both refrigerator and freezer work fine. I have cleared the drain tube of debris and cleaned condenser. Problem persists. Do I replace: 1. Defrost Control 2. Drain Trough Heater 3. Defrost Heater 4. Defrost Thermostat It seems as if the Defrost Heater is working fine, otherwise the icicles would not be running down sides of freezer and entire freezing compartment would be frosted (it is not frosted).

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Posted on Jan 02, 2017

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docjohn174
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SOURCE: GE Monogram side by side freezer and refrigerator

HI thanks for your question. the problem could have been, a defrost timer, stuck on defrost. or a failing thermostat. keep a close eye on it, if it stops again. get in touch and we fix the problem. thanks

Posted on Oct 15, 2008

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  • 1169 Answers

SOURCE: GE Monogram Built-in Refrigerator Side keeps freezing

Sounds like a faulty thermostat. Try replacing it with a known good one and retest.

Posted on Apr 20, 2009

  • 1 Answer

SOURCE: Defrost problem with GE Monogram ZISS48DAASS 48 inch side by side

I have ge monogram POS model zisw 42. Had the same problem. Poor design is the issue. Drain tube exits the case of the exchanger, is strapped to top of frig box, then up and over the pullout glides for the compressor. Water has a hard time running up hill. Stuff collects in the tub and blockage and or major restriction occur.

GE fix: replace defrost timeer to run longer,( so much for energy savings...nothing like runnig a heater full time in a freezer to keep ice cream soft) replace ss heater tray with one made of AL to conduct more heat. This fix worked for a while, then problem reappeared.

MY fix: Buy 2, 90 degree 1/2 inch fish hook style elbos, gray in color, at the local hardware store..see where PVC fitting are kept, Cost was less $5.00. Plus about 12 feet of 1/2 inch clear tube...about $6.00. go back home. Cut drain tube at top of box at about where it was attached, mid way between the pullout tray with the copressure and where it exits the freezer/exchanger box. Fit one elbo, point to the rear, add new clear line long enough to exit the rear of the frig case. Add 2nd elbo, pointed down, keep it close to the back of the frig. Add additional clear line to chase the drain line down through floor or wall such that the drain tub is now dripping it's waste water (very small amount really and under no pressure) outside the house. This fix has worked for about 10 years.

Posted on Aug 11, 2009

imufo2
  • 3773 Answers

SOURCE: Problem with the GE Monogram

The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? The defrost water
overflows into the ref. or freezer
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
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Leo Ponder
imufo2
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Posted on Aug 18, 2011

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