Question about Canon PowerShot SD850 IS Digital Camera

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I can't upload pictures from my SD850 to XP

ZoomBrowser says "Cannot detect camera", but there is a sound when I connect it to my computer. I have ZoomBrowser v6.1.

Amazingly enough, it works fine on my work PC which also runs on WinXP.

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  • Hgarris Apr 05, 2008

    I have the same problem. It says it cannot detect my device. I have a lenovo.

  • djohnst4 Apr 30, 2008

    I have the same problem. Camera connected by USB cable, computer doesn't recognize it. This has not happened before but I haven't uploaded pictures for a few months.

  • Anonymous May 01, 2008

    Had the same problem and Window XP want to install Dirve

  • Anonymous Apr 11, 2009

    Great Solution worked for me and I have an SD550

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I had same problem: ZoomBrowser had been working fine on XP sp2, but today I found it could no longer detect the camera. My guess is some operating system patch caused it to stop working. I finally got it working again by doing the following:

1) Go to http://software.canon-europe.com/ , select Powershot G1 as the product, and get the list of available updates.

2) Download and install the latest version of ZoomBrowser (6.0.1).

3) Download and (re-)install the USB driver ( Canon Digital Camera WIA Driver 3.9.1). It will probably tell you it's already installed, but continue with the install anyway. It will also warn you that the driver isn't certified for XP, but ignore that and continue.

4) Reconnect the camera to the USB port on the computer and put it into upload mode. *Now* a window should pop up with a selection of programs you can launch, including ZoomBrowser. Yay!

Hope this helps.

Posted on May 12, 2008

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Posted on Jan 02, 2017

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