Question about GE Refrigerators
I have a six year old GE refrigerator (model gss25sgrbss) that has a water line problem. The water to the ice and water dispenser stopped flowing. I've tried the following:
--Check water feed to the fridge...flow is good.
--Remove filter (hoping to bypass the filter) and try water/ice: no water
--Replace filter and try: no water flows into the filter, but the filter does pressurize. The solenoid sounds like it usually does and will pressurize the line with the filter attached...just no water getting in/out the filter.
When I remove/replace the filter, the backpressure will push a small amount of water out of the intake line into a bucket (when I disconnected it for testing). This tells me the intake line is not blocked...but no water gets to the filter.
Could this be due to a frozen line? I don't understand how water can't get into the filter, but it does pressurize. ???
Thank you for any help!
At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
Posted on May 09, 2010
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I don\'t empty the freezer. I tape a contractor bag and a beach towel over the open face of the freezer, and I tape the light switch in the off position. Now the door can be left open for about 30 minutes while it thaws. I leave the line disconnected down at the lower grill area (grill removed) and when water comes out, I know I have thaw. I suck the tube to get the icy water out, then restore everything. Yes, I still clean out the door section. I also realized that my water softener plant was low on salt, so, I topped that off with 180 pounds of salt, and warmed the freezer setting a couple of notches. That will prevent it from freezing up in the future. Plus, I will draw water more frequently from the dispenser rather than the kitchen faucet.... that will increase flow in the line to reduce probability of ice setting in....
Posted on Jan 01, 2013
I have this same model fridge and periodically experience this problem. A technician who was here servicing another GE appliance told me that the water line freezes up occasionally. There is a fix for it (they put a heater near the freeze point) but like you, my warranty has expired and I refuse to pay for the fix. To remedy, we empty the contents of both the fridge and freezer (fortunately we have a second freezer/fridge in the garage) and unplug for 24 hours. This always works and although it is a pain to do, i forces me to do a cleaning every 4-6 months.
Posted on Feb 18, 2011
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Posted on Jan 02, 2017
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