Comment by MULLI, posted on Mar 26, 2008
I HAVE THE SAME PROBLEM--HAVE TRIED CLEANERS FOR DVD'S THEY WORK SOMETIME,THEN THEY WILL FREEZE THE NEXT TIME,HAVE TRIED THE DISCS FOR THE DVD PLAYER BUT DONT SEEM TO HELP.HAVE HAD THE PLAYER IN TO FIND THE PROBLEM BUT CANT FIND A PROBLEM,HOPEFULLY SOME ONE CAN HELP
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 50 answers of more than 400 characters.
An expert who has answered 200 questions.
Re: FREEZING AND NO DISC SIGNAL
You have a problem with your laser lens now. it has to be replaced. but not practical to replace because it is not that cheap. It is more practical to buy a new unit and have a longer warranty period. if you get the laser to replace it, how long will it be warrantied? and what is the guarranty no other trouble will come?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
it depends on the condition of your dvds and how old your player is.
try using a DVD disc cleaner. This cleaner looks just like a disc with some extra little brushes on its surface. Some DVD cleaner kits even come with supplies to clean and modify scratches on your discs. if this dont work you may want to get a new player..
please leave a fixya rating as thats how we get paid...
Jan 17, 2009 I posted this Jan 3, 2009 and seem to have a solution. Similar problem. E4 54037380 Can not record on this disc. Even though it is from the same package of DVD-Rs that I have successfully recorded to previously. Contacted them about 9 months ago without a successful resolution so I am trying again. Unit will play any DVDs, will record and play back DVD-RWs but will not record on my imation DVD-Rs 8X discs that worked fine in the past. Starts to record for a few seconds and then the error message appears (sometimes with slightly different final 4 digits of error number). Other postings have suggested: maybe a firmware update is available (I requested and we will see Emerson's response), trying slower speed discs (I am skeptical since these 8x imation discs in this same package previously worked, and the instructions say 1-16x for DVD-Rs), unplugging the unit for 1/2 hour to reset the unit (did not work), playing the last disc recorded to the end and then trying a new disc (now it recorded for about 30 seconds rather than 10 seconds but then got E4 54043E02 error message, different but still did not work). So I am hoping for something more productive out of Emerson this time. Update Jan 17,2009. Bought a CD and DVD cleaner disc with the little brushes on it. Cleaned the EWR20V5 per the cleaner instructions and tried to recod on the imation DVD-R 8X that I had used successfully in the past, no luck, same error message. So I bought another brand, maxell DVD-R 4.7GB up to 16X and IT WORKED. The instructions on pg 25 say for DVD-R "up to 16X" may be used but "4X-8X disc is recommended". Go figure, no idea why the 16X worked but they did in this case. So just a suggestion to try other brands. Someone else had suggested that also so I gave it a shot. $8 of new discs and $13 for the cleaner and I've back in business.