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I had the same problem. One day my Mp3 started acting weird and said it was not recognizing the files and that i needed to re download them. Try plugging it up to your computer while its charging and hit the power off. Then reset your mp3 with the button at the bottom and it should recognize it.
I know this is only part of the solution: - turn off your sansa clip - put the slide button on hold - press the centered button while connecting the sansa clip to your pc the sansa clip will now be visible as a removable disk under 'my computer' :-)
Same problem. Solved by downgrading Windows Media Player to v.10. Do it through Control Panel and click Remove WMP11 and WMP11 runtime. Restart, connect your player and if not recognized do go to Control Panel=>System=>Hardware tab=>Devices. Find Portable Devices drivers in the menu and click Uninstall MTP device. If still not detected, go to Control Panel=>Detect New Hardware and run that. The player should connect automatically. WMP 11 has a glitch that disallows 3rd party MTP players. Intentional or purposeful? Ask B. Gates.
I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.
Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW