Question about HP LaserJet 3030 All-In-One Printer

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Not receiving faxes

Our office has a HP laserjet 3030 and in the last week it has stop receiving faxes. Some faxes still come through but the majority of them dont. I have tried resetting the factory defults and making sure it is set to receive all ring types but still not luck. Any suggestions you have would be greatly !appreciated!!! Thanks

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  • Gessler Apr 07, 2008

    We are experiencing the same problem. We can send faxes out but cannot receive incoming faxes. racou@scslakeview-k12.com

  • Anonymous Apr 18, 2008

    MY HP 3030 WILL NOT AUTO MATICALLY PICK UP FAXES

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  • 291 Answers

Any electrical disruption, interruption,disconnection can and will reset machine.
If you have ANY KIND of telephone answering machine BEFORE the hp3030, then you have to tell (or command) the answering machine to pick up in 2 or 3 rings. Tell the hp3030 to pick in 4 to 5 rings. I am sure that you know that a fax has a different signal then a regular "talking" signal. If both try to pick up at the same time, u confuse the ' poor little thing '.
Also:: take a look at all the wires going to the fax, telephone, answering and the wall output. Look for bent,cringed,cramped,twisted wires and replace if necessary. They will cause problems.

Posted on May 13, 2008

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