Question about Filter Queen Majestic Canister Vacuum

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Filter queen majestic vacuum

Help. First time using this hand-me-down machine. Middle of cleaning, opened it to check on filter. Shock! All dirt not IN filter, but around it in the base. IS this right? Should the filter not be containing all the dirt?
The filter is clean, and seems only to be protecting the white cone (attached to upper portion of this vacuum cleaner), not sucking the dirt into itself, but outside itself.

Please help. AM in middle of major cleanup here....

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  • bpbp Mar 28, 2008

    Thank you so much for trying to help me. Regretfully, the illustration is too small for me to distinguish numbers (even using a magnifying glass on the screen), nor do I see my problem in it.

    And to complicate matters further, a different respondent says this particular brand of vacuum actually collects dirt outside of the filter, in the vacuum's base, not into the filter. Which would make sense in that there is no possible way to insert that filter without blocking the opening from the hose into the base. The filter covers this, and there is no way to avoid it. The tabs have no bearing. They just hold the filter in place, blocking the hose input hole into the base.

    So I am now confused....

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Common mistake when using a filter queen. i know, it freaked me out first time i looked inside too. filter queens have the motor on the top with the filter over the cone shape and the dirt collects in the bottom.

what you don't want to see is dirt between the filter and the motor ( top ), like i saw in mine today ! one of the tabs let go and let the dirt past the filter into the motor area. apparently there is a second filter ( flat disk filter ) that acts as a secondary filter. so now i have to find one of these and change both.

the reason i opened it up was that the top motor section was getting very hot and that didn't seem right, then i discovered the problem.

you can go to the fitler queen website and download the pdf manual.

i prefer other vacuums that use the buckets that you can dump out and reuse but the filtration on the 'filthy queen' is top notch.

so get some new filters and keep using it until it dies !

Posted on Mar 07, 2009

The dirt should be in the tank on the outside of the filter. the filter acts as the barrier between the motor and the clean exausted air. the only side that should be dirty on the filter is the side that is facing the inside of the tank. filter queens are wonderful machines. even the old ones work just as good as the new ones. your filter queen is working properly just make sure you change the filters once a month and the disk filter inside every 6 months. never operate it without the celluliose filter in place

Posted on Jul 11, 2008

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The dirt is suppose to collect in the Canister. Your vacuum works on Centrifugal force which forces the dirt to the sides and the bottom of the canister. This allows the air to flow freely through the filter thus maintaining its cleaning power. If the Filter Collected dirt like regular vacuums it would lose power and you would not be able to pick up all the dirt. The diagram above has nothing to do with what you are talking about. It just shows the top of the machine broken down and has nothing to do with your original issue. I hope this gives you a better understanding of how your product works. If not call your local Filter Queen office and they will send someone out to explain it to you.

Posted on Apr 25, 2008

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The cone filter if put on right should collect the dirt, the tabs shoud be on the edge so when you put the top on, it keeps it in place. Wish I could help more, guess I would have to see it to figure it out. Here is a pic. of the top part, are all filters ok? There is one under the round card-board besides the one at the bottom of the motor. #18 is the filter.
filter queen majestic vacuum - 8f220aa.jpg

Posted on Mar 28, 2008

  • Lauren Junge
    Lauren Junge Mar 28, 2008

    Sorry, after rethinking, the dirt does go into the tank and the cone filter is just a filter to help keep dirt out of the motor. Most mail programs have a zoom feature, yours must not or you could have enlarged that image.

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