Question about HP Officejet Pro L7680 All-In-One Printer

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L7680 all in one

Suddenly my computer does not recognize my printer - scanner.
I have un-installed and re-installed the all-in-one but the HP Director still says it cannot find the device. What next? I am running Windows XP

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Reinstall the s/w after uninstallation, but remember to restart the comp and then do the installation// then go to printer and faxes and add the printer. while adding the printer remember to follow the corect options.
if all u have tried then call up hp smart friend which is the level-2 tech support and the tel number is 866-211-5207. they will take the control on ur computer and do it for u. its a common problem . charges for this support is $59.99. trust me its the best support and you will get 100% resolution.

Posted on May 09, 2010

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Posted on Jan 02, 2017

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I'm trying to scan a document, but the computer I want it to go to is not on the list. Also the computer is not recognizing the printer as also a scanner. The printer is an HP OfficeJet 7310...


is the solution center or hp director installed on the pc? look under add/remove and check if it's included in the list of programs installed. if it is there,look for it's icon on the desktop or click on start,all programs,hp folder,hp director and hp solution center.launch it from there.use it to scan from your computer.check for error messages and let me know.
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Sir, I have hp scanjet 2400 scanner. I formatted my system. Unfortunately I missed the installation CD. However I installed it from downloaded/installation CD (from my friend). The HP Director and HP...


The drivers of the scanner is not correct one, you need to un-install it and download drivers from HP web site by clicking HERE and then re-install drivers along with software.
Hope this will solve your issue. good luck

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J'ai par erreur désinstallé mon scanner


Commence par deleter Director Player . Va ensuite sur Device manager ( gestionnaire des p?riph?riques ) et delete ( pas seulement d?sinstaller ) le pilote du scanner .
D?connecte le scanner . Va dans le Control pannel ( panneau de configuration \ programmes ) et delete le logiciel de ton scanner . Fais un restart .
Ne connecte pas encore le scanner . R?installe le logiciel pilote . Fais un restart . Attends que le systeme d' exploitation soit compl?tement stabilis? .Reconnecte le scanner et attends confirmation que le pilote est correctement install? . Cela devrait marcher ? pr?sent .
Si oui , r?installe Director Player et vois ce qui se passe .

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HP DIRECTOR NOT WORKING


the director will appear to not be working if the scanner is not installed and recognized by Windows. A scanner icon will appear on the desktop if it is recognized by Windows.
One likely reason it isn't being recognized is the power supply isn't putting out enough current, 1.25A, to force the correct signal level through the USB port. If the power supply is old, not plugged directly into the wall, or a substitute with the wrong current rating, the scanner will not send enough power through the USB port.

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The scanner wouldn't work on a HP L7680 All In One Printer. I downloaded the newest Hp drivers. The scanner started working, but then I couldn't print from Quickbooks(bookkeeping). I uninstalled the...


Hi ,
go to printers in the control pannel.
click on add a printer
in the wizard click on local printer but un check search for the connected printer, under ports check the usb virtual port on which the printer is connected .. under drivers choose HP as manifacturer and under drivers use DESKJET 550C in case of windows XP or DESKJET 990C in case of vista operating system .. try to print is should print .. issue resolved on near about 100 cases
wishing u good luck
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H P Director not working


hi yesjay,

I've seen this exact same problem before. What I deduced from that experience is that the Readiris software takes over the redirector function of the HP Director service. The only way we got the HP Director to function again was to:

1.) Uninstall Readiris
2.) Uninstall the HP printer
3.) Reinstall the HP printer without installing Readiris

This resulted in the HP director service working properly again, but with the user unable to use the character recognition functionality provided by Readiris.

Hope this information helps to clarify your current situation and thanks for using the FixYa service
Kind regards

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ADD A DEVICE????


Remove the old and reinstall the new. First go to Control Panel/Add Remove Programs and remove the old software package. HP has a software cleaning utility to *really* remove all the old driver files. i suggest you run through that utility, Then install the new drivers/software for the new device.

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hi,dahaka,
I did, but can't find the "Hp director" .
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bhca

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The printer will not scann to the computer


Are you able to print? I suspect so. If not your probably looking at a bad cable or corrupt windows drivers.

The director software uses it's own system to talk to the printer via scan / fax though printing is controlled by windows itself. Since scan and fax are the same function to the printer, essentially i would start by re-installing the director software.

1. Remove it via add/remove programs, don't reinstall over. It may work but you'll likely just waste time, you want all it's files gone and replaced with new ones.

2. If that has no effect remove the printer from Control Panel > Printers. Also remove the scanner device from Control Panel > System > Hardware > Device Manager >

3. Reboot, windows doesn't really remove things till you shut it off.

4. Install the director software again, hook up the printer when asked.

Again:

If you can print at all communciation with the device is perfectly fine from a hardware perspective.

If you can fax without the computer then your scanner and such is fine from a hardwware perspective.

So your problem is simple software, either windows devices install or hp director. Both simple to remove and re-input.

It's very

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