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Lg Shine Cu720 shut off itself. When I power back on I cannot enter my code because the wrong keys are pressing. ie. When I press 1 I get 0 and so on

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  • Raphael Josiah May 09, 2010

    Are you sure? Because keep in mind that this is a new phone.

  • Raphael Josiah May 10, 2010

    This is the best answer. I will replace the flex. Thanks.

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  • 821 Answers

Hello,this is a flex problem that could be fixed,all you need to do is just to get a new flex and replace it. either by you or kindly visit an authorized expert to fix it up for you.it is the most commonest problem with slide and flip phones.
wish you good luck.

take care.

Posted on May 09, 2010

  • Hammid Disu May 09, 2010

    hello,from the above complain you gave,i suspect it is a factory fault,since you said it is a new phone,this is definitely a factory fault that lg warranty will definitely cover.but in most cases when you have have problems with keys,that is pressing 1 and 0 appearing,it is caused by flex or a hardware problem from the keypad board.kindly contact the store of purchase to alert them on the malfunctioning of the LG SHINE so as for them to access it if it"s a factory fault,so as for you not to pay any amount for the repairs,but if they tell you that it's not a factory fault,you will then result to replacing the flex.

    wish you good luck,

    TAKE CARE.

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